æ±äººæ€çŽ¢
ã³ãŒãã£ããŒã¿ãŒ
ãæ±äº¬ãäººææŽŸé£ã³ãŒãã£ããŒã¿ãŒ
ãå
·äœçãªä»äºå
容ã
人æç·åãµãŒãã¹äŒç€Ÿã«ããããã³ãŒãã£ããŒã¿ãŒè·ããšããŠãæ±äººå¿åè
ã«é£çµ¡ããŠç»é²é¢è«æ¥çšã調æŽãããããŠç»é²æç¶ãããããªããšãšãã«è»¢è·ã«ããããã¢ãªã³ã°ããã£ãªã¢ã«ãŠã³ã»ãªã³ã°ãªã©ã宿œããããŸãã
ãã®ããã§æ±äººç޹ä»ããããªããŸãããç»é²é¢è«ã«ãããŠã¯ãåžæã®ãä»äºããåžæããåãæ¹ããåã«ãã¢ãªã³ã°ããã ãã§ãªããæ¥çæ
å ±ã»äŒæ¥æ
å ±ãé©åã«èª¬æããããã§ç»é²è
ã®ãã£ãªã¢ãã©ã³ãäžç·ã«èããææ¡ããããšãéèŠãšãããŸãã
ç¹ã«åœç€Ÿã¯æ¥å®¢æ¥éã»è²©å£²ç³»è·çš®ãªã©ãã³ãã¥ãã±ãŒã·ã§ã³åã®é«ã人æããäŒæ¥ãæ±ããã±ãŒã¹ãå€ããç»é²é¢è«ãæ¢åç»é²è
ã®ãããã³ã°ã«ãããŠã¯äººæãèŠæ¥µããå¿
èŠããããŸããæ±è·è
ãšäŒæ¥ãšã®æ¶ãæ©ãšãããéèŠãªãä»äºã§ãããã ããããæ±è·è
ã®è»¢è·ã»å°±æ¥ã決å®ããéã¯åã³ã宿ã§ããŸãããæ±è·è
ã®æªæ¥ã«ãããŠãµããŒãã§ãã圹å²ã«ãããããããæããŠããã ãããšæããŸãã
ïœäž»ãªä»äºå
容ïœ
ã»æ±è·è
ããã®ååã察å¿
ã»æ°èŠæ±è·è
ãšã®ç»é²é¢è«
ã»æ±äººç޹ä»ïŒæŽŸé£ç€Ÿå¡æ±äººãå¥çŽç€Ÿå¡ã»æ£ç€Ÿå¡æ±äººïŒ
ã»æ¢åç»é²è
ãžã®ãããã³ã°æ¥å
ã»å°±æ¥åŸãã©ããŒ/å¥ç޿޿°ãµããŒã â»å¶æ¥æ
åœãšé£æºã®ãã
ã»å¿åç»é²è
ã®åŸååæ/æ¹ååãçµã¿
ã³ãŒãã£ããŒã¿ãŒ
ãåå€å±ãäººææŽŸé£ã³ãŒãã£ããŒã¿ãŒïŒçææŽŸé£å°ä»»ïŒ
ãå
·äœçãªä»äºå
容ã
äžæ¥æ¬ã³ãŒãã£ããŒã¿ãŒã°ã«ãŒãã§ã®äººææŽŸé£ã³ãŒãã£ããŒã¿ãŒæ¥åã®ãã¡ããçææŽŸé£é åãããä»»ãããããŸãã
åœç€Ÿã®ã€ãã³ãã¹ã¿ãããšããŠçæå°±æ¥åžæè
ã®é¢è«ãå°±æ¥æ±ºå®ãã·ããäœæããå°±æ¥äžã®ãã©ããŒãªã©ãæ
åœããã ããŸãã
äž»ã«ã¯ããäžå
ã»ãæ³æ®ããã¬ã³ã¿ã€ã³ããŒãªã©ã®ã«ã¬ã³ããŒããŒã±ããã«ãŸã€ãããã®ãããã
POPUPãã¢ãã¡ã»ã¢ãŒãã£ã¹ãã€ãã³ããªã©ãæŠã2ã«æä»¥å
ã®æéã§éå¬ãããã€ãã³ã察å¿ã«ãªããŸãã
â ããªãã®çµéšã掻ãããŸãâ
ã»ã¢ãã¬ã«ã飲é£åºãªã©ã§ã·ããäœæãæ
åœããŠããæ¹ïŒ
ã»ãã€ããªãŒããŒãšããŠã¡ã³ããŒãšã³ãã¥ãã±ãŒã·ã§ã³ããšã£ãŠããæ¹ïŒ
â ãããªæ¹ã«ããã¿ãªïŒ
ã»ã€ãã³ãã®èŠæš¡ã«ããããŸãããæ°10åããå€ãæã«ã¯æ°100åèŠæš¡ã§ã®ããªã¥ãŒã ãšãªããŸãã®ã§ããã
ãã¹ããŒãæãæã£ãŠãã«ãã¿ã¹ã¯ã«åçµã¿ããæ¹ïŒ
ã»ãã©ãã«çºçæã®æè»ãªå¯Ÿå¿ãæ±ããããŸãã®ã§ãè£éæš©ãæã£ãŠä»äºãããªãããæ¹ïŒ
â ä»äºè©³çް
â é¢è«ãªã©ãéããŠãæ±è·è
ã®åžæã確èªããå€åã·ããäœæããå°±æ¥äžã®ãã©ããŒãŸã§ããæ
åœããã ããŸãã
â¡åœç€Ÿã«ãп޻èºããŠããã¹ã¿ãããšã³ãã¥ãã±ãŒã·ã§ã³ããšãã·ããäœæããå°±æ¥äžã®ãã©ããŒããæ
åœããã ããŸãã
ã»æ±è·è
ããã®ååã察å¿ãã
ã»æ°èŠæ±è·è
ãšã®ç»é²é¢è«ãã
ã»æ¢åç»é²è
ãžã®ãããã³ã°æ¥åãã
ã»ã·ããäœæãã·ãã調æŽãæ¬ å€å¯Ÿå¿
ã»å°±æ¥äžãã©ããŒ
ãâåºæ¬ 確èªãã€ãã³ã蚪åãã¯ã©ã€ã¢ã³ã察å¿ã倿 管ç
ã»å¿åç»é²è
ã®åŸååæ/æ¹ååãçµã¿
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯ãé
å±å
ã®å
茩瀟å¡ã®æ¥åãµããŒãããã¹ã¿ãŒãïŒ
çµéšè±å¯ãªå
茩瀟å¡ãäžå¯§ã«ã¬ã¯ãã£ãŒããã®ã§ãåãããªãããšãããã°ã©ãã©ã質åããŠãã ãããã
颚éãã®è¯ãç°å¢ã§ã¯ãäºãã«ã¢ã€ãã¢ãåºããããã倧ããæé·ã§ããç°å¢ãåœç€Ÿã«ã¯æŽã£ãŠããŸãïŒ
ããã£ãªã¢ã¹ãããã
ã»ãããžã¡ã³ãè·ïŒã°ã«ãŒãé·ä»£çã»ã°ã«ãŒãé·ïŒãžã®ãã£ãªã¢ã¢ãã
ã»ãã£ãªã¢ã¢ããã€ã¶ãŒè·ïŒäººæç޹ä»ãµãŒãã¹å°ä»»ïŒãžã®ãã£ãªã¢ãã§ã³ãž
ã»ããã¯/ããã«ãªãã£ã¹éšéïŒäººäºã»äŒç»ã»ããŒã±ãã£ã³ã°ïŒãžã®ãã£ãªã¢ãã§ã³ãž
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ã³ãŒãã£ããŒã¿ãŒ
ãåºå³¶ãäººææŽŸé£ã³ãŒãã£ããŒã¿ãŒ
ãå
·äœçãªä»äºå
容ã
ãšãªã¢ã³ãŒãã£ããŒã¿ãŒã°ã«ãŒãã«æå±ããã ããäººææŽŸé£ã³ãŒãã£ããŒã¿ãŒæ¥åããä»»ãããããŸãã
é¢è«çãéããŠãæ±è·è
ã®åžæããåãæ¹ããã£ã©ã¯ã¿ãŒã«åã£ãæ±äººãææ¡ããã ããŸãã
ã»æ±è·è
ããã®ååã察å¿ãã
ã»æ°èŠæ±è·è
ãšã®ç»é²é¢è«ãã
ã»æ±äººç޹ä»
ãâæŽŸé£ç€Ÿå¡æ±äºº
ãâå¥çŽç€Ÿå¡
ãâæ£ç€Ÿå¡æ±äºº
ã»æ¢åç»é²è
ãžã®ãããã³ã°æ¥åãã
ã»å°±æ¥åŸãã©ããŒ/å¥ç޿޿°ãµããŒã
ãâå¶æ¥æ
åœãšé£æº
ã»å¿åç»é²è
ã®åŸååæ/æ¹ååãçµã¿
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯ãé
å±å
ã®å
茩瀟å¡ã®æ¥åãµããŒãããã¹ã¿ãŒãïŒ
çµéšè±å¯ãªå
茩瀟å¡ãäžå¯§ã«ã¬ã¯ãã£ãŒããã®ã§ãåãããªãããšãããã°ã©ãã©ã質åããŠãã ãããã
颚éãã®è¯ãç°å¢ã§ã¯ãäºãã«ã¢ã€ãã¢ãåºããããã倧ããæé·ã§ããç°å¢ãåœç€Ÿã«ã¯æŽã£ãŠããŸãïŒ
ããã£ãªã¢ã¹ãããã
ã»ãããžã¡ã³ãè·ïŒã°ã«ãŒãé·ä»£çã»ã°ã«ãŒãé·ïŒãžã®ãã£ãªã¢ã¢ãã
ã»ãã£ãªã¢ã¢ããã€ã¶ãŒè·ïŒäººæç޹ä»ãµãŒãã¹å°ä»»ïŒãžã®ãã£ãªã¢ãã§ã³ãž
ã»ããã¯/ããã«ãªãã£ã¹éšéïŒäººäºã»äŒç»ã»ããŒã±ãã£ã³ã°ïŒãžã®ãã£ãªã¢ãã§ã³ãž
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
掟é£å¶æ¥
ãçŠå²¡ãæ³äººå¶æ¥(äººææŽŸé£äºæ¥)
ãäž»ãªä»äºå
容ã
äž»ã«ãäººææŽŸé£ãã®å¶æ¥ãæ
åœããã ããŸãã
ã»æ±äººç²åŸïŒäŒæ¥ãšã®åè«ã«ãã£ãŠæŽŸé£ã¹ã¿ããã®ãä»äºãç²åŸããïŒ
ã»åè£è
ïŒã¹ã¿ããïŒã®ç޹ä»ã»ææ¡
ã»çšŒåäžã®ã¹ã¿ãããã©ã㌠ãªã©
äŒæ¥ãšã®WEBåè«ïŒå Žåã«ãã£ãŠã¯çŽæ¥èšªåïŒã«ãããæ±äººå
容ã ãã§ãªããåéã®èæ¯ã»æ±ãã人ç©åãªã©è©³çްãªãã¢ãªã³ã°ãè¡ã£ãŠããã ããŸãã
ãã®å
容ãåºã«ãåéã»äººéžæ
åœãšé£æºããªãããäŒæ¥ã®æ±äººäŸé Œã«å¿ããŠãããŸãã
å¶æ¥æ
åœäžäººã§å®çµã§ãããä»äºã§ã¯ãªããã€ã³ãµã€ãã»ãŒã«ã¹ãã³ãŒãã£ããŒã¿ãŒãšé£æºããŠæ¥åãé²ããŸãã
äžäººã§æ±ã蟌ãããšã¯ãªããåšå²ã«çžè«ãããããã©ãããªç°å¢ã倧åã«ããŠããŸãã
ãå¶æ¥1æ¥ã®ã¹ã±ãžã¥ãŒã«äŸã
âŒ09:40ïœåºç€Ÿã»ã¡ãŒã«ãã§ãã¯
ã¹ã¿ããããããã®é£çµ¡ããäŒæ¥æ§ããã®äŸé Œããã§ãã¯ã
âŒ10:00ïœããŒã MTGã»æ
å ±å
±æ
ããã®æ±äººã«åãæ¹ã¯ããïŒããšãäººéžæ
åœãšçžè«ã
âŒ11:00ïœWEBåè«ïŒæ¢å顧客ïŒ
ãæè¿ã®ç¶æ³ã¯ãããã§ããïŒããšå®äŸã®ãã¢ãªã³ã°ã
âŒ13:00ïœã©ã³ãäŒæ©
å€åºå
ã§äººæ°ã®ã©ã³ããæ¥œãã瀟å¡ãå€ãã§ãïŒ
âŒ14:00ïœã¹ã¿ãããããšã®è·å ŽèŠåŠ
ãããã³ã°ã確èªãããããæ±è·è
ã®æ¹ãšäžç·ã«äŒæ¥æ§ãžè·å ŽèŠåŠïŒèšªåïŒã«äŒºããŸãã
âŒ16:00ïœã¹ã¿ãããã©ããŒïŒé»è©±ãã¡ãŒã«ïŒ
ã仿¥ã®ãä»äºã¯ã©ãã§ãããïŒããšå°±æ¥äžã®æ¹ããµããŒãã
âŒ17:30ïœäºåäœæ¥ã»ç¿æ¥ã®æºå
æ±äººã»å¥çŽæžäœæãªã©ã·ã¹ãã ãžå
¥åãæžãŸããŠãæ¬æ¥ã®æ¥åçµäºïŒ
âŒ18:15ïœé瀟
â»èšªåå
ãé æ¹ã®å Žåã¯ãçŽè¡ãçŽåž°ãOKã
PCã»ã¹ãããæ¯çµŠããŠãããããééæéãæŽ»çšããŠå¹ççã«äºåäœæ¥ãããªããŸãã
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯å
茩ã®é¢è«ã«ååžãããªã©ãOJTãäžå¿ã«ãä»äºå
容ãåŠãã§ããã ãã2ïœ3ã¶æçšã§ç¬ãã§ä»äºãé²ããããããã«ãªããŸãã
ç¬ãç«ã¡ããåŸãããšãªãã®åžã«å
茩瀟å¡ããããããã«ãµããŒãã§ããç°å¢ãªã®ã§å®å¿ã§ãïŒ
ããã£ãªã¢ã¹ãããã
ã»ãããžã¡ã³ãè·ãžã®ã¹ãããã¢ãã
ã»ãã®ä»äººæãµãŒãã¹éšéã§ã®å¶æ¥è·ãžã®ç°åïŒäººæç޹ä»ã»æ¥åå§èšãªã©ïŒ
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ãå¶æ¥ã¹ã¿ã€ã«ã
æ¢å7ïŒæ°èŠ3ã®å²åã§ã
瀟å
ã«ã€ã³ãµã€ãã»ãŒã«ã¹ã°ã«ãŒããããããšãšãäŒæ¥ããã®ãªããŒãçãé«ããããæ¢åã¡ã€ã³ã®å¶æ¥ãšãªããŸããæ°èŠå¶æ¥ã«ã€ããŠããã€ã³ãµã€ãã»ãŒã«ã¹ãç²åŸããã¢ãã€ã³ããžã®åè«ããéå»ã«ãååŒããã£ãäŒæ¥æ§ãžã®åã¢ãããŒããäžå¿ã§ããèŠãç¥ããã®äŒæ¥ãžã®ç¡çãªé£ã³èŸŒã¿ãã1æ¥äœçŸä»¶ãã®ãã¬ã¢ãã¯ãããŸããã
ãæ±ãè·çš®ã
çŸè²šåºãå«ãã æ¥å®¢ã»è²©å£²ïŒã©ã°ãžã¥ã¢ãªãŒã»ã¢ãã¬ã«ã»é£åã»ãªãã³ã°ãªã©ïŒãã³ãŒã«ã»ã³ã¿ãŒãäºåãªã©ãå¹
åºãè·çš®ãæ±ããŸãã
ãããã»ã¹ã倧åã«ããè©äŸ¡å¶åºŠã
åæããšã«å人売äžç®æšéé¡ã®èšå®ã¯ãããŸããããããéæããããã®KPIãåæã«éèŠããŠãããŸãã
ç®æšã«ã€ããŠããæ±ºããããç®æšã§ã¯ãªããäºåã«äžåžãšçžè«ãçŽåŸã§ããç®æšãèšå®ãããããéäžã®ããã»ã¹ããã£ããè©äŸ¡ããã人äºè課å¶åºŠãšãªããŸãã
掟é£å¶æ¥
ãåºå³¶ãæ³äººå¶æ¥(äººææŽŸé£äºæ¥)
ãäž»ãªä»äºå
容ã
äž»ã«ãäººææŽŸé£ãã®å¶æ¥ãæ
åœããã ããŸãã
ã»æ±äººç²åŸïŒäŒæ¥ãšã®åè«ã«ãã£ãŠæŽŸé£ã¹ã¿ããã®ãä»äºãç²åŸããïŒ
ã»åè£è
ïŒã¹ã¿ããïŒã®ç޹ä»ã»ææ¡
ã»çšŒåäžã®ã¹ã¿ãããã©ã㌠ãªã©
äŒæ¥ãšã®WEBåè«ïŒå Žåã«ãã£ãŠã¯çŽæ¥èšªåïŒã«ãããæ±äººå
容ã ãã§ãªããåéã®èæ¯ã»æ±ãã人ç©åãªã©è©³çްãªãã¢ãªã³ã°ãè¡ã£ãŠããã ããŸãã
ãã®å
容ãåºã«ãåéã»äººéžæ
åœãšé£æºããªãããäŒæ¥ã®æ±äººäŸé Œã«å¿ããŠãããŸãã
å¶æ¥æ
åœäžäººã§å®çµã§ãããä»äºã§ã¯ãªããã€ã³ãµã€ãã»ãŒã«ã¹ãã³ãŒãã£ããŒã¿ãŒãšé£æºããŠæ¥åãé²ããŸãã
äžäººã§æ±ã蟌ãããšã¯ãªããåšå²ã«çžè«ãããããã©ãããªç°å¢ã倧åã«ããŠããŸãã
ãå¶æ¥1æ¥ã®ã¹ã±ãžã¥ãŒã«äŸã
âŒ09:40ïœåºç€Ÿã»ã¡ãŒã«ãã§ãã¯
ã¹ã¿ããããããã®é£çµ¡ããäŒæ¥æ§ããã®äŸé Œããã§ãã¯ã
âŒ10:00ïœããŒã MTGã»æ
å ±å
±æ
ããã®æ±äººã«åãæ¹ã¯ããïŒããšãäººéžæ
åœãšçžè«ã
âŒ11:00ïœWEBåè«ïŒæ¢å顧客ïŒ
ãæè¿ã®ç¶æ³ã¯ãããã§ããïŒããšå®äŸã®ãã¢ãªã³ã°ã
âŒ13:00ïœã©ã³ãäŒæ©
å€åºå
ã§äººæ°ã®ã©ã³ããæ¥œãã瀟å¡ãå€ãã§ãïŒ
âŒ14:00ïœã¹ã¿ãããããšã®è·å ŽèŠåŠ
ãããã³ã°ã確èªãããããæ±è·è
ã®æ¹ãšäžç·ã«äŒæ¥æ§ãžè·å ŽèŠåŠïŒèšªåïŒã«äŒºããŸãã
âŒ16:00ïœã¹ã¿ãããã©ããŒïŒé»è©±ãã¡ãŒã«ïŒ
ã仿¥ã®ãä»äºã¯ã©ãã§ãããïŒããšå°±æ¥äžã®æ¹ããµããŒãã
âŒ17:30ïœäºåäœæ¥ã»ç¿æ¥ã®æºå
æ±äººã»å¥çŽæžäœæãªã©ã·ã¹ãã ãžå
¥åãæžãŸããŠãæ¬æ¥ã®æ¥åçµäºïŒ
âŒ18:15ïœé瀟
â»èšªåå
ãé æ¹ã®å Žåã¯ãçŽè¡ãçŽåž°ãOKã
PCã»ã¹ãããæ¯çµŠããŠãããããééæéãæŽ»çšããŠå¹ççã«äºåäœæ¥ãããªããŸãã
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯å
茩ã®é¢è«ã«ååžãããªã©ãOJTãäžå¿ã«ãä»äºå
容ãåŠãã§ããã ãã2ïœ3ã¶æçšã§ç¬ãã§ä»äºãé²ããããããã«ãªããŸãã
ç¬ãç«ã¡ããåŸãããšãªãã®åžã«å
茩瀟å¡ããããããã«ãµããŒãã§ããç°å¢ãªã®ã§å®å¿ã§ãïŒ
ããã£ãªã¢ã¹ãããã
ã»ãããžã¡ã³ãè·ãžã®ã¹ãããã¢ãã
ã»ãã®ä»äººæãµãŒãã¹éšéã§ã®å¶æ¥è·ãžã®ç°åïŒäººæç޹ä»ã»æ¥åå§èšãªã©ïŒ
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ãå¶æ¥ã¹ã¿ã€ã«ã
æ¢å7ïŒæ°èŠ3ã®å²åã§ã
瀟å
ã«ã€ã³ãµã€ãã»ãŒã«ã¹ã°ã«ãŒããããããšãšãäŒæ¥ããã®ãªããŒãçãé«ããããæ¢åã¡ã€ã³ã®å¶æ¥ãšãªããŸããæ°èŠå¶æ¥ã«ã€ããŠããã€ã³ãµã€ãã»ãŒã«ã¹ãç²åŸããã¢ãã€ã³ããžã®åè«ããéå»ã«ãååŒããã£ãäŒæ¥æ§ãžã®åã¢ãããŒããäžå¿ã§ããèŠãç¥ããã®äŒæ¥ãžã®ç¡çãªé£ã³èŸŒã¿ãã1æ¥äœçŸä»¶ãã®ãã¬ã¢ãã¯ãããŸããã
ãæ±ãè·çš®ã
çŸè²šåºãå«ãã æ¥å®¢ã»è²©å£²ïŒã©ã°ãžã¥ã¢ãªãŒã»ã¢ãã¬ã«ã»é£åã»ãªãã³ã°ãªã©ïŒãã³ãŒã«ã»ã³ã¿ãŒãäºåãªã©ãå¹
åºãè·çš®ãæ±ããŸãã
ãããã»ã¹ã倧åã«ããè©äŸ¡å¶åºŠã
åæããšã«å人売äžç®æšéé¡ã®èšå®ã¯ãããŸããããããéæããããã®KPIãåæã«éèŠããŠãããŸãã
ç®æšã«ã€ããŠããæ±ºããããç®æšã§ã¯ãªããäºåã«äžåžãšçžè«ãçŽåŸã§ããç®æšãèšå®ãããããéäžã®ããã»ã¹ããã£ããè©äŸ¡ããã人äºè課å¶åºŠãšãªããŸãã
掟é£å¶æ¥
ãæå¹ãæ³äººå¶æ¥
ãäž»ãªä»äºå
容ã
äž»ã«ãäººææŽŸé£ãããæ¥åå§èšãã®å¶æ¥ãæ
åœããã ããŸãã
ã»æ±äººç²åŸïŒäŒæ¥ãšã®åè«ã«ãã£ãŠæŽŸé£ã¹ã¿ããã®ãä»äºãç²åŸããïŒ
ã»åè£è
ïŒã¹ã¿ããïŒã®ç޹ä»ã»ææ¡
ã»çšŒåäžã®ã¹ã¿ãããã©ã㌠ãªã©
äŒæ¥ãšã®WEBåè«ïŒå Žåã«ãã£ãŠã¯çŽæ¥èšªåïŒã«ãããæ±äººäŸé Œã®èæ¯ãæ±ãã人ç©åãªã©ã詳现ã«ãã¢ãªã³ã°ããŠããã ããŸãã
ãã®å
容ãåºã«ããªãã£ã¹ã®ã³ãŒãã£ããŒã¿ãŒïŒåéã»äººéžæ
åœïŒãšé£æºããªãããäŒæ¥ã®æ±äººäŸé Œã«å¿ããŠãããŸãã
å¶æ¥æ
åœäžäººã§å®çµãããä»äºã§ã¯ãªããã€ã³ãµã€ãã»ãŒã«ã¹ãã³ãŒãã£ããŒã¿ãŒãšå¯ã«é¢ããåããªããããŒã äœå¶ã§æ¥åãé²ããŸããäžäººã§æ±ã蟌ãããšãªããåšå²ã«çžè«ãããããã©ãããªç°å¢ã倧åã«ããŠããŸãã
ãæå¹å¶æ¥æãªãã§ã¯ã®åŒ·ã¿ã
æå¹å¶æ¥æã§ã¯ãå°åäžçªåºã§ããã倧䞞æå¹åºïŒé£åã»å©Šäººé貚çã®å£²å Žäžå¿ïŒããæ³šåã¯ã©ã€ã¢ã³ãã§ãã
é·å¹Žå¹ã£ãæ·±ãä¿¡é Œé¢ä¿ãšåŒ·åºãªããžãã¹åºç€ãããããããã£ããè
°ãæ®ããŠæ·±èå¶æ¥ãã§ããŸãã
ãå¶æ¥1æ¥ã®ã¹ã±ãžã¥ãŒã«äŸãïŒçŸè¡èžè¥²ã»æèšåŸ®èª¿æŽïŒ
âŒ09:40ïœåºç€Ÿã»ã¡ãŒã«ãã§ãã¯
ã¹ã¿ããããããã®é£çµ¡ããäŒæ¥æ§ããã®äŸé Œããã§ãã¯ã
âŒ10:00ïœããŒã MTGã»æ
å ±å
±æ
ããã®æ±äººã«åãæ¹ã¯ããïŒããšããªãã£ã¹ã®ã³ãŒãã£ããŒã¿ãŒïŒäººéžæ
åœïŒãšçžè«ã
âŒ11:00ïœWEBåè«ïŒæ¢å顧客ïŒ
ãæè¿ã®å£²å Žç¶æ³ã¯ãããã§ããïŒããšå®äŸã®ãã¢ãªã³ã°ã
âŒ13:00ïœã©ã³ãäŒæ©
å€åºå
ããªãã£ã¹åšèŸºã§äººæ°ã®ã©ã³ããæ¥œãã瀟å¡ãå€ãã§ãïŒ
âŒ14:00ïœã¹ã¿ãããããšã®è·å ŽèŠåŠ
ãããã³ã°ã確èªãããããæ±è·è
ã®æ¹ãšäžç·ã«äŒæ¥æ§ãžè·å ŽèŠåŠïŒèšªåïŒã«äŒºããŸãã
âŒ16:00ïœã¹ã¿ãããã©ããŒïŒé»è©±ãã¡ãŒã«ïŒ
ã仿¥ã®ãä»äºã¯ã©ãã§ãããïŒããšå°±æ¥äžã®æ¹ããµããŒãã
âŒ17:30ïœäºåäœæ¥ã»ç¿æ¥ã®æºå
æ±äººã»å¥çŽæžäœæãªã©ã·ã¹ãã ãžå
¥åãæžãŸããŠãæ¬æ¥ã®æ¥åçµäºïŒ
âŒ18:15ïœé瀟
â»èšªåå
ãé æ¹ã®å Žåã¯ãçŽè¡ãçŽåž°ãOKã
PCã»ã¹ãããæ¯çµŠããŠãããããééæéãæŽ»çšããŠå¹ççã«äºåäœæ¥ãããªããŸãã
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
座åŠç ä¿®ã®åŸã¯ãå
茩ã®é¢è«ãåè«ã«ååžãããªã©ãOJTãäžå¿ã«ãä»äºå
容ãåŠãã§ããã ããŸãã
â»æå¹å¶æ¥æã§ã®ãæ¡çšã®å ŽåïŒ
æ ç¹å
ã ãã§ãã¿ãã¿ãšOJTãæžãŸããã®ã§ã¯ãªããå
¥ç€ŸåŸã«ä»æ ç¹ã«ãŠçŽ1ã¶æéã®å¶æ¥ç ä¿®ïŒåºåŒµç ä¿®ïŒãäºå®ããŠããŸããäŒç€Ÿã®ä»çµã¿ãå¶æ¥ããŠããŠãäœç³»çã«åŠã¹ããªãããªç°å¢ããçšæããŠããŸãã®ã§ãæªçµéšã®æ¹ãå®å¿ããŠã¹ã¿ãŒãã§ããŸãïŒ
ã©ã®æ ç¹ãã2ïœ3ã¶æçšã§ç¬ãç«ã¡ãç®æããç°å¢ã§ãã
ç¬ãç«ã¡ããåŸãããšãªãã®åžã«å
茩瀟å¡ã仲éãããããã€ã§ãããã«ãµããŒãã»çžè«ã§ããç°å¢ãªã®ã§å®å¿ã§ãïŒ
ãå¶æ¥ã¹ã¿ã€ã«ã
æ¢å8ïŒæ°èŠ2ã®å²åã§ãã
瀟å
ã«ã€ã³ãµã€ãã»ãŒã«ã¹ã°ã«ãŒããããããšãšãäŒæ¥ããã®ãªããŒãçãé«ããããæ¢åã¡ã€ã³ã®å¶æ¥ãšãªããŸããæ°èŠå¶æ¥ã«ã€ããŠããã€ã³ãµã€ãã»ãŒã«ã¹ãç²åŸããã¢ãã€ã³ããžã®åè«ããéå»ã«ãååŒããã£ãäŒæ¥æ§ãžã®åã¢ãããŒããäžå¿ã§ããèŠãç¥ããã®äŒæ¥ãžã®ç¡çãªé£ã³èŸŒã¿ãã1æ¥äœçŸä»¶ãã®ãã¬ã¢ãã¯ãããŸããã
ãæ±ãè·çš®ã
çŸè²šåºãå«ãã æ¥å®¢ã»è²©å£²ïŒã¢ãã¬ã«ã»é£åã»ãªãã³ã°ãªã©ïŒãã³ãŒã«ã»ã³ã¿ãŒãäºåãªã©ãå¹
åºãè·çš®ãæ±ããŸãã
â»æå¹å¶æ¥æã§ã¯ã倧䞞æå¹åºãã¯ãããšããé£åã»å©Šäººé貚ãªã©ã®å£²å Žãäžå¿ãšãªããŸãã
ãããã»ã¹ã倧åã«ããè©äŸ¡å¶åºŠã
åæããšã«å人売äžç®æšéé¡ã®èšå®ã¯ãããŸããããããéæããããã®KPIãåæã«éèŠããŠãããŸãã
ç®æšã«ã€ããŠããæ±ºããããç®æšã§ã¯ãªããäºåã«äžåžãšçžè«ãçŽåŸã§ããç®æšãèšå®ãããããéäžã®ããã»ã¹ããã£ããè©äŸ¡ããã人äºè課å¶åºŠãšãªããŸãã
掟é£å¶æ¥
ãéå²¡ãæ³äººå¶æ¥(äººææŽŸé£äºæ¥)
ãäž»ãªä»äºå
容ã
äž»ã«ãäººææŽŸé£ãã®å¶æ¥ãæ
åœããã ããŸãã
ã»æ±äººç²åŸïŒäŒæ¥ãšã®åè«ã«ãã£ãŠæŽŸé£ã¹ã¿ããã®ãä»äºãç²åŸããïŒ
ã»åè£è
ïŒã¹ã¿ããïŒã®ç޹ä»ã»ææ¡
ã»çšŒåäžã®ã¹ã¿ãããã©ã㌠ãªã©
äŒæ¥ãšã®WEBåè«ïŒå Žåã«ãã£ãŠã¯çŽæ¥èšªåïŒã«ãããæ±äººå
容ã ãã§ãªããåéã®èæ¯ã»æ±ãã人ç©åãªã©è©³çްãªãã¢ãªã³ã°ãè¡ã£ãŠããã ããŸãã
ãã®å
容ãåºã«ãåéã»äººéžæ
åœãšé£æºããªãããäŒæ¥ã®æ±äººäŸé Œã«å¿ããŠãããŸãã
å¶æ¥æ
åœäžäººã§å®çµã§ãããä»äºã§ã¯ãªããã€ã³ãµã€ãã»ãŒã«ã¹ãã³ãŒãã£ããŒã¿ãŒãšé£æºããŠæ¥åãé²ããŸãã
äžäººã§æ±ã蟌ãããšã¯ãªããåšå²ã«çžè«ãããããã©ãããªç°å¢ã倧åã«ããŠããŸãã
ãå¶æ¥1æ¥ã®ã¹ã±ãžã¥ãŒã«äŸã
âŒ09:40ïœåºç€Ÿã»ã¡ãŒã«ãã§ãã¯
ã¹ã¿ããããããã®é£çµ¡ããäŒæ¥æ§ããã®äŸé Œããã§ãã¯ã
âŒ10:00ïœããŒã MTGã»æ
å ±å
±æ
ããã®æ±äººã«åãæ¹ã¯ããïŒããšãäººéžæ
åœãšçžè«ã
âŒ11:00ïœWEBåè«ïŒæ¢å顧客ïŒ
ãæè¿ã®ç¶æ³ã¯ãããã§ããïŒããšå®äŸã®ãã¢ãªã³ã°ã
âŒ13:00ïœã©ã³ãäŒæ©
å€åºå
ã§äººæ°ã®ã©ã³ããæ¥œãã瀟å¡ãå€ãã§ãïŒ
âŒ14:00ïœã¹ã¿ãããããšã®è·å ŽèŠåŠ
ãããã³ã°ã確èªãããããæ±è·è
ã®æ¹ãšäžç·ã«äŒæ¥æ§ãžè·å ŽèŠåŠïŒèšªåïŒã«äŒºããŸãã
âŒ16:00ïœã¹ã¿ãããã©ããŒïŒé»è©±ãã¡ãŒã«ïŒ
ã仿¥ã®ãä»äºã¯ã©ãã§ãããïŒããšå°±æ¥äžã®æ¹ããµããŒãã
âŒ17:30ïœäºåäœæ¥ã»ç¿æ¥ã®æºå
æ±äººã»å¥çŽæžäœæãªã©ã·ã¹ãã ãžå
¥åãæžãŸããŠãæ¬æ¥ã®æ¥åçµäºïŒ
âŒ18:15ïœé瀟
â»èšªåå
ãé æ¹ã®å Žåã¯ãçŽè¡ãçŽåž°ãOKã
PCã»ã¹ãããæ¯çµŠããŠãããããééæéãæŽ»çšããŠå¹ççã«äºåäœæ¥ãããªããŸãã
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯å
茩ã®é¢è«ã«ååžãããªã©ãOJTãäžå¿ã«ãä»äºå
容ãåŠãã§ããã ãã2ïœ3ã¶æçšã§ç¬ãã§ä»äºãé²ããããããã«ãªããŸãã
ç¬ãç«ã¡ããåŸãããšãªãã®åžã«å
茩瀟å¡ããããããã«ãµããŒãã§ããç°å¢ãªã®ã§å®å¿ã§ãïŒ
ããã£ãªã¢ã¹ãããã
ã»ãããžã¡ã³ãè·ãžã®ã¹ãããã¢ãã
ã»ãã®ä»äººæãµãŒãã¹éšéã§ã®å¶æ¥è·ãžã®ç°åïŒäººæç޹ä»ã»æ¥åå§èšãªã©ïŒ
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ãå¶æ¥ã¹ã¿ã€ã«ã
æ¢å7ïŒæ°èŠ3ã®å²åã§ã
瀟å
ã«ã€ã³ãµã€ãã»ãŒã«ã¹ã°ã«ãŒããããããšãšãäŒæ¥ããã®ãªããŒãçãé«ããããæ¢åã¡ã€ã³ã®å¶æ¥ãšãªããŸããæ°èŠå¶æ¥ã«ã€ããŠããã€ã³ãµã€ãã»ãŒã«ã¹ãç²åŸããã¢ãã€ã³ããžã®åè«ããéå»ã«ãååŒããã£ãäŒæ¥æ§ãžã®åã¢ãããŒããäžå¿ã§ããèŠãç¥ããã®äŒæ¥ãžã®ç¡çãªé£ã³èŸŒã¿ãã1æ¥äœçŸä»¶ãã®ãã¬ã¢ãã¯ãããŸããã
ãæ±ãè·çš®ã
çŸè²šåºãå«ãã æ¥å®¢ã»è²©å£²ïŒã©ã°ãžã¥ã¢ãªãŒã»ã¢ãã¬ã«ã»é£åã»ãªãã³ã°ãªã©ïŒãã³ãŒã«ã»ã³ã¿ãŒãäºåãªã©ãå¹
åºãè·çš®ãæ±ããŸãã
ãããã»ã¹ã倧åã«ããè©äŸ¡å¶åºŠã
åæããšã«å人売äžç®æšéé¡ã®èšå®ã¯ãããŸããããããéæããããã®KPIãåæã«éèŠããŠãããŸãã
ç®æšã«ã€ããŠããæ±ºããããç®æšã§ã¯ãªããäºåã«äžåžãšçžè«ãçŽåŸã§ããç®æšãèšå®ãããããéäžã®ããã»ã¹ããã£ããè©äŸ¡ããã人äºè課å¶åºŠãšãªããŸãã
掟é£å¶æ¥
ãä»å°ãæ³äººå¶æ¥(äººææŽŸé£äºæ¥)
ãäž»ãªä»äºå
容ã
äž»ã«ãäººææŽŸé£ãã®å¶æ¥ãæ
åœããã ããŸãã
ã»æ±äººç²åŸïŒäŒæ¥ãšã®åè«ã«ãã£ãŠæŽŸé£ã¹ã¿ããã®ãä»äºãç²åŸããïŒ
ã»åè£è
ïŒã¹ã¿ããïŒã®ç޹ä»ã»ææ¡
ã»çšŒåäžã®ã¹ã¿ãããã©ã㌠ãªã©
äŒæ¥ãšã®WEBåè«ïŒå Žåã«ãã£ãŠã¯çŽæ¥èšªåïŒã«ãããæ±äººå
容ã ãã§ãªããåéã®èæ¯ã»æ±ãã人ç©åãªã©è©³çްãªãã¢ãªã³ã°ãè¡ã£ãŠããã ããŸãã
ãã®å
容ãåºã«ãåéã»äººéžæ
åœãšé£æºããªãããäŒæ¥ã®æ±äººäŸé Œã«å¿ããŠãããŸãã
å¶æ¥æ
åœäžäººã§å®çµã§ãããä»äºã§ã¯ãªããã€ã³ãµã€ãã»ãŒã«ã¹ãã³ãŒãã£ããŒã¿ãŒãšé£æºããŠæ¥åãé²ããŸãã
äžäººã§æ±ã蟌ãããšã¯ãªããåšå²ã«çžè«ãããããã©ãããªç°å¢ã倧åã«ããŠããŸãã
ãå¶æ¥1æ¥ã®ã¹ã±ãžã¥ãŒã«äŸã
âŒ09:40ïœåºç€Ÿã»ã¡ãŒã«ãã§ãã¯
ã¹ã¿ããããããã®é£çµ¡ããäŒæ¥æ§ããã®äŸé Œããã§ãã¯ã
âŒ10:00ïœããŒã MTGã»æ
å ±å
±æ
ããã®æ±äººã«åãæ¹ã¯ããïŒããšãäººéžæ
åœãšçžè«ã
âŒ11:00ïœWEBåè«ïŒæ¢å顧客ïŒ
ãæè¿ã®ç¶æ³ã¯ãããã§ããïŒããšå®äŸã®ãã¢ãªã³ã°ã
âŒ13:00ïœã©ã³ãäŒæ©
å€åºå
ã§äººæ°ã®ã©ã³ããæ¥œãã瀟å¡ãå€ãã§ãïŒ
âŒ14:00ïœã¹ã¿ãããããšã®è·å ŽèŠåŠ
ãããã³ã°ã確èªãããããæ±è·è
ã®æ¹ãšäžç·ã«äŒæ¥æ§ãžè·å ŽèŠåŠïŒèšªåïŒã«äŒºããŸãã
âŒ16:00ïœã¹ã¿ãããã©ããŒïŒé»è©±ãã¡ãŒã«ïŒ
ã仿¥ã®ãä»äºã¯ã©ãã§ãããïŒããšå°±æ¥äžã®æ¹ããµããŒãã
âŒ17:30ïœäºåäœæ¥ã»ç¿æ¥ã®æºå
æ±äººã»å¥çŽæžäœæãªã©ã·ã¹ãã ãžå
¥åãæžãŸããŠãæ¬æ¥ã®æ¥åçµäºïŒ
âŒ18:15ïœé瀟
â»èšªåå
ãé æ¹ã®å Žåã¯ãçŽè¡ãçŽåž°ãOKã
PCã»ã¹ãããæ¯çµŠããŠãããããééæéãæŽ»çšããŠå¹ççã«äºåäœæ¥ãããªããŸãã
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯å
茩ã®é¢è«ã«ååžãããªã©ãOJTãäžå¿ã«ãä»äºå
容ãåŠãã§ããã ãã2ïœ3ã¶æçšã§ç¬ãã§ä»äºãé²ããããããã«ãªããŸãã
ç¬ãç«ã¡ããåŸãããšãªãã®åžã«å
茩瀟å¡ããããããã«ãµããŒãã§ããç°å¢ãªã®ã§å®å¿ã§ãïŒ
ããã£ãªã¢ã¹ãããã
ã»ãããžã¡ã³ãè·ãžã®ã¹ãããã¢ãã
ã»ãã®ä»äººæãµãŒãã¹éšéã§ã®å¶æ¥è·ãžã®ç°åïŒäººæç޹ä»ã»æ¥åå§èšãªã©ïŒ
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ãå¶æ¥ã¹ã¿ã€ã«ã
æ¢å7ïŒæ°èŠ3ã®å²åã§ã
瀟å
ã«ã€ã³ãµã€ãã»ãŒã«ã¹ã°ã«ãŒããããããšãšãäŒæ¥ããã®ãªããŒãçãé«ããããæ¢åã¡ã€ã³ã®å¶æ¥ãšãªããŸããæ°èŠå¶æ¥ã«ã€ããŠããã€ã³ãµã€ãã»ãŒã«ã¹ãç²åŸããã¢ãã€ã³ããžã®åè«ããéå»ã«ãååŒããã£ãäŒæ¥æ§ãžã®åã¢ãããŒããäžå¿ã§ããèŠãç¥ããã®äŒæ¥ãžã®ç¡çãªé£ã³èŸŒã¿ãã1æ¥äœçŸä»¶ãã®ãã¬ã¢ãã¯ãããŸããã
ãæ±ãè·çš®ã
çŸè²šåºãå«ãã æ¥å®¢ã»è²©å£²ïŒã©ã°ãžã¥ã¢ãªãŒã»ã¢ãã¬ã«ã»é£åã»ãªãã³ã°ãªã©ïŒãã³ãŒã«ã»ã³ã¿ãŒãäºåãªã©ãå¹
åºãè·çš®ãæ±ããŸãã
ãããã»ã¹ã倧åã«ããè©äŸ¡å¶åºŠã
åæããšã«å人売äžç®æšéé¡ã®èšå®ã¯ãããŸããããããéæããããã®KPIãåæã«éèŠããŠãããŸãã
ç®æšã«ã€ããŠããæ±ºããããç®æšã§ã¯ãªããäºåã«äžåžãšçžè«ãçŽåŸã§ããç®æšãèšå®ãããããéäžã®ããã»ã¹ããã£ããè©äŸ¡ããã人äºè課å¶åºŠãšãªããŸãã
ã¹ãŒããŒãã€ã¶ãŒ
ãåå€å±ãã¹ãŒããŒãã€ã¶ãŒ
ãäž»ãªä»äºå
容ã
æ¥åå§èšäºæ¥éšãå¥çŽããŠããéå¶ç®¡çæœèšã®ãããžã¡ã³ãæ¥åããä»»ãããããŸãã
åœç€Ÿã¯ã忥æœèšãªã©ã®ã€ã³ãã©ã¡ãŒã·ã§ã³ã空枯ãªã©ã®ã«ãŒãã©ãŠã³ãžããã³ã·ã§ã³ã³ã³ã·ã§ã«ãžã¥ãªã©ãé«ãåè³ªã®æ¥å®¢ãäžå¿ãšãã倿§ãªã¢ãŠããœãŒã·ã³ã°(æ¥åå§èš)ãå
šåœå±éããŠããŸãã
ã¹ãŒããŒãã€ã¶ãŒè·ã¯ãäžé·ãå¶æ¥æ
åœãã³ãŒãã£ããŒã¿ãŒïŒåéã»äººéžæ
åœïŒãšé£æºããªãããéå¶çŸå Žã®åŸæ¥å¡ãå®å¿ããŠåããè·å Žã¥ãããšãã客æ§ã«ãæºè¶³ããã ããéå¶å質ãå®çŸããããã®æè²ããã©ããŒãæ
åœããããŸãã
ã»æ
åœæœèšã®ã¯ã©ã€ã¢ã³ããã©ããŒããèŠæã«å¯Ÿããã¢ã¯ã·ã§ã³ãåœç€Ÿåçµã¿ã®PR
ã»æ
åœæœèšã§å€åããåŸæ¥å¡ã«å¯Ÿããæè²ãã宿çãªé¢è«ã«ãããã©ããŒ
ã»æ
åœæœèšã®ãªãŒããŒããµããªãŒããŒãšé£æºãã課é¡è§£æ±º
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯ãOJTã«ãŠãå
茩ã¹ã¿ãããã説æãåããªãããæ
åœæœèšãæ
åœã¹ã¿ããã«ã€ããŠææ¡ããã ããŸãã
æ
åœæœèšã決å®ããŸããããåä»»æ
åœãšåŒç¶ããè¡ãããäžäººã§ã®æ¥åããä»»ãããŠãããŸãã
ããã£ãªã¢ã¹ãããã
ãã®ä»å
šåœçãªã¹ã¿ããã®èœåéçºã«æºããCSè·ãã人æãµãŒãã¹éšéã®å¶æ¥è·ã»ã³ãŒãã£ããŒã¿ãŒè·ãžã®ç°åïŒäººæç޹ä»ã»äººææŽŸé£ãªã©ïŒ
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ããã€ã³ãã
ãèªèº«ã®æ¥å®¢çµéšãããªãŒããŒã»åºé·ãªã©ã®ãããžã¡ã³ãçµéšãååã«æŽ»ãããè·å Žã§ãã
ãŸããæè²ã»è²æãéããŠéšäžã®æé·ãæããããšãã§ããããããã®ããä»äºã§ãããè¯ãè·å Žç°å¢ã¥ããã«åããåçµã¿ããããŒã ãã¯ã©ã€ã¢ã³ããšã®ä¿¡é Œé¢ä¿ãæ·±ããéçšã§ãé«ãã³ãã¥ãã±ãŒã·ã§ã³åãèšæ©å¿å€ã«å¯Ÿå¿ããåã身ã«ä»ããããšãã§ããŸãã
人ãšäººãšã®ã³ãã¥ãã±ãŒã·ã§ã³ã倧åã«ããä»äºãããããšèããããŠããæ¹ã«ã掻èºããã ããããä»äºã§ãã
ãªã¯ã«ãŒãã£ã³ã°ã¢ããã€ã¶ãŒ
ãæ±äº¬ããªã¯ã«ãŒãã£ã³ã°ã¢ããã€ã¶ãŒ(人æç޹ä»å°ä»»)
ãäž»ãªä»äºå
容ã
人æç޹ä»äºæ¥éšã§ã®ããªã¯ã«ãŒãã£ã³ã°ã¢ããã€ã¶ãŒæ¥åããä»»ãããããŸãã
æ§ã
ãªäŒæ¥æ§ã®çŽæ¥éçšã®ããŒãºããã¢ãªã³ã°ãããã®äžã§åœç€Ÿã®äººæç޹ä»ãµãŒãã¹ãææ¡ãäŒæ¥æ§ã®æ¡çšèª²é¡ã解決ããã ããŸãã
ã1ãäŒæ¥ã®æ¡çšããŒãããŒãšããŠã®æ·±èã»éææŽ»å
衚é¢çãªæ±äººç²åŸã«çãŸãããã¯ã©ã€ã¢ã³ãã®äºæ¥æŠç¥ãçµç¹èª²é¡ã«ãŸã§èžã¿èŸŒãã ææ¡ãè¡ããŸãã
ã»æ°èŠã¯ã©ã€ã¢ã³ãã®éæãæ¡çšèª²é¡ã®ãã¢ãªã³ã°
ã»æ¢åã¯ã©ã€ã¢ã³ããšã®é¢ä¿æ·±èãæ¡çšã³ã³ãµã«ãã£ã³ã°
ã»æ±äººç¥šã®äœæãäŒæ¥ã®é
åã®èšèªå
ã»æ¡çšæŠç¥ã®ç«æ¡ãšå®è¡æ¯æŽ
ã1æ¥ã®ã¹ã±ãžã¥ãŒã«äŸã
9ïŒ40ïœæäŒ
10ïŒ00ïœæ±äººäŒæ¥ãšã®åè«
11ïŒ00ïœæ±è·è
ãšã®é¢æ¥å¯Ÿçã«ååž
12ïŒ00ïœæŒäŒæ©
13ïŒ00ïœæ°èŠå¶æ¥é»è©±
15ïŒ00ïœæ¢å顧客ãšã®æã¡åãã
16ïŒ00ïœæ±äººç¥šäœæçäºååŠç
17ïŒ00ïœç€Ÿå
飿ºïŒæ±è·è
ç¶æ³ã®æã¡åããçïŒ
18ïŒ15éå€
äžèšã¯ãããŸã§äžäŸã§ãæ±äººäŒæ¥ãæ±è·è
ã«ããæµåçã§ã
ã2ãæ¡çšæåãå°ãã瀟å
ããŒã ãšã®é£æº
ãã£ãªã¢ã¢ããã€ã¶ãŒïŒCAïŒãšå¯ã«é£æºããããŒã äžäžžãšãªã£ãŠåè£è
ã®æšèŠããå
¥ç€ŸãŸã§ããµããŒãããŸãã
ã»CAãžã®æ±äººæ
å ±ã®å
±æãé
åã®ãã¬ãŒã³ããŒã·ã§ã³ïŒç€Ÿå
å¶æ¥ïŒ
ã»åè£è
ã®æšèŠïœéžèãã©ããŒãäŒæ¥ãšã®æ¡ä»¶äº€æž
ã»é¢æ¥å¯Ÿçãžã®ååžã察çè³æã®äœæã»èç©
ã»å
宿¿è«Ÿãå
¥ç€ŸãŸã§ã®ãã©ããŒ
ã3ã ããŒã ã§ææãæå€§åãããRAã®é£æºäœå¶
åºæ¬çã«ã¯ã©ã€ã¢ã³ãæ
åœã¯å人ã®è£éã«ãä»»ãããŸãããããªãã¯æ±ºããŠäžäººã§ã¯ãããŸããã
ãã£ã³ãã«ã«ã¯ãåã
ã®åãæå€§éã«åŒãåºããããŒã ãšããŠææã远æ±ããæåããããŸãã
ã»é±1åã®RAå
šå¡åå ã®ããŒãã£ã³ã°ïŒ
ãå
šå¡ã§é¡ãåãããæ³šåãã¹ãé åããæ°ããå¶æ¥æŠç¥ã«ã€ããŠãã£ã¹ã«ãã·ã§ã³ã
ãåžžã«ææ°ã®æ
å ±ãšæŠè¡ãå
±æããŠããŸãã
ã»æ¡ä»¶ã«å¿ããããŒã äœå¶ ïŒ
ãå
šåœèŠæš¡ã®ã¯ã©ã€ã¢ã³ããªã©ãå¿
èŠã«å¿ããŠè€æ°åã§æ
åœãåæ
ã
ãåè«ã«ååžããäºãã®åŒ·ã¿ã掻ãããææ¡ãè¡ããŸãã
ã»æ°è»œã«çžè«ã§ããç°å¢ ïŒ
ããããªæã©ãããïŒããšããå°ããªçžè«ããæåäºäŸã®å
±æãŸã§ã
ãæ¥é ãããã£ããçãæŽ»çšãããã€ã§ãæ°è»œã«å£°ãæãåããç°å¢ã§ãã
ãå
¥ç€ŸåŸã®æµãã
å
¥ç€ŸåŸããŸãã¯åº§åŠããŒã¹ã§ã®ç ä¿®ã宿œããŠãåœç€Ÿã®äºæ¥å
容ãä»äºå
容ã«ã€ããŠã®çè§£ãæ·±ããŠããã ããŸãã
ãã®åŸã¯ãé
å±å
ã®å
茩瀟å¡ã®æ¥åãµããŒãããã¹ã¿ãŒãïŒ
çµéšè±å¯ãªå
茩瀟å¡ãäžå¯§ã«ã¬ã¯ãã£ãŒããã®ã§ãåãããªãããšãããã°ã©ãã©ã質åããŠãã ãããã
颚éãã®è¯ãç°å¢ã§ã¯ãäºãã«ã¢ã€ãã¢ãåºããããã倧ããæé·ã§ããç°å¢ãåœç€Ÿã«ã¯æŽã£ãŠããŸãïŒ
ããã£ãªã¢ã¢ããã
ã»ãããžã¡ã³ãè·ãžã®ã¹ãããã¢ãã
ã»ãã®ä»äººæãµãŒãã¹éšéã§ã®å¶æ¥è·ãžã®ç°åïŒäººææŽŸé£ã»æ¥åå§èšãªã©ïŒ
å®çžŸã»ææã¯å¹Žéœ¢ã»ç€ŸæŽã«é¢ä¿ãªããè©äŸ¡ã«ã€ãªãããŸãã®ã§ãå
¥ç€Ÿ3幎ç®ã§èª²é·è·ã«æé²ãã瀟å¡ããå
¥ç€Ÿ5幎ç®ã§éšé·ã«ãªã£ã瀟å¡ãåšç±ããŠããŸãããªãã«ã¯å
¥ç€Ÿ10幎ç®ã§åœ¹å¡ã«ãªã£ã瀟å¡ãããŸãïŒ
ãŸããåæããšã®æçŽéé¡ã«å¿ããå人ãžã®ã€ã³ã»ã³ãã£ãå¶åºŠãæŽããŠãããŸãã
ããã€ã³ãã
â ä»åšäŸ¡å€ããšããšã宿ã§ããã顧客ã¥ããã
ç§ãã¡ã¯ãç®å
ã®å£²äžãããã¯ã©ã€ã¢ã³ããšã®é·æçãªä¿¡é Œé¢ä¿ãéèŠããã顧客ã¥ããããæšé²ããŠããŸãã
宿çãªåè«ãéããŠããæ¡çšã«æ¬ ãããªãããŒãããŒããšããŠèªãããããããªãã®ãããã§æ¡çšãæåã§ãããããããããé¡ããããããš
æè¬ã®èšèããããŠããã ããããšãããã®ä»äºã®äœããã®ééå³ã§ãã
â ããããä»äº"ã®ãªãã倧ããªãè£éæš©ã
ã¢ãããŒãããæ¥çãéæã®ææ³ãCAãžã®åãããæ¹ãªã©ãä»äºã®é²ãæ¹ã«æ±ºãŸã£ãåã¯ãããŸããã
ãã©ãããã°ã¯ã©ã€ã¢ã³ãã®æ¡çšãæåãããããã©ãããã°CAãæšèŠãããããªãããã
èªãèããå®è¡ã§ããèªç±åºŠã®é«ããé
åã§ãã
â ããªãã®"奜ã"ã"çµéš"ããæåŒ·ã®æŠåšã«ãªã
ç§ãã¡ã®äž»ãªåŸæé åã¯ãã¢ãã¬ã«ãçŸå®¹ããµãŒãã¹ãªã©å€ãã®äººã
ã®ã©ã€ãã¹ã¿ã€ã«ã«å¯ãæ·»ãé åã§ãã
ããªãã®æ¥çãžã®èå³ã»ç¥èã»çµéšããã¯ã©ã€ã¢ã³ããžã®æ·±ãçè§£ãšCAãšã®åæ»ãªé£æºã«ç¹ããä»ã«ã¯ãªã䟡å€ãçã¿åºããŸãã
åœç€Ÿãªããéå»ã®ãã£ãªã¢ã®å¹
ãè¶ããŠããªãã®å¥œããªããšãååã«æŽ»ãããŸãã