{"id":4819,"date":"2024-02-26T11:21:39","date_gmt":"2024-02-26T02:21:39","guid":{"rendered":"https:\/\/www.career-cloud.asia\/media\/?p=4819"},"modified":"2026-04-24T15:20:30","modified_gmt":"2026-04-24T06:20:30","slug":"recruitment-customer-experience","status":"publish","type":"post","link":"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience","title":{"rendered":"\u63a1\u7528CX\uff08Candidate Experience\uff09\u3068\u306f\uff1f\u5019\u88dc\u8005\u4f53\u9a13\u304c\u63a1\u7528\u306b\u91cd\u8981\u306a\u7406\u7531\u30fb\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u63a1\u7528\u6d3b\u52d5\u306f\u5019\u88dc\u8005\u3068\u4f01\u696d\u306e\u30de\u30c3\u30c1\u30f3\u30b0\u306b\u3088\u3063\u3066\u6210\u7acb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p 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href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E6%8E%A1%E7%94%A8CX%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B%E3%81%9F%E3%82%81%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" >\u63a1\u7528CX\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E8%AA%8D%E7%9F%A5%E5%BF%9C%E5%8B%9F%E6%99%82%E3%81%AECX\" >\u8a8d\u77e5\/\u5fdc\u52df\u6642\u306eCX<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E3%83%BB%E4%BA%8B%E5%AE%9F%E3%81%AB%E5%8D%B3%E3%81%97%E3%81%9F%E6%83%85%E5%A0%B1%E3%82%92%E4%BC%9D%E3%81%88%E3%82%8B\" 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class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E3%83%BB%E5%8D%B3%E3%83%AC%E3%82%B9%E3%82%92%E5%BF%83%E3%81%8C%E3%81%91%E3%82%8B\" >\u30fb\u5373\u30ec\u30b9\u3092\u5fc3\u304c\u3051\u308b<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E6%8E%A1%E7%94%A8%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%81%AE%E6%94%B9%E5%96%84\" >\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E3%83%BB%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B\" >\u30fb\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E3%83%BB%E5%88%86%E6%9E%90%E6%8C%AF%E3%82%8A%E8%BF%94%E3%82%8A%E3%82%92%E8%A1%8C%E3%81%86\" >\u30fb\u5206\u6790\/\u632f\u308a\u8fd4\u308a\u3092\u884c\u3046<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E6%8E%A1%E7%94%A8CX%E5%90%91%E4%B8%8A%E3%81%AE%E5%8F%96%E3%82%8A%E7%B5%84%E3%81%BF%E4%BA%8B%E4%BE%8B\" >\u63a1\u7528CX\u5411\u4e0a\u306e\u53d6\u308a\u7d44\u307f\u4e8b\u4f8b<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E7%A4%BE%E5%86%85%E3%81%A7%E9%80%A3%E6%90%BA%E3%81%97%E3%81%A6%E6%B1%82%E8%81%B7%E8%80%85%E3%81%B8%E3%81%AE%E3%83%AC%E3%82%B9%E3%83%9D%E3%83%B3%E3%82%B9%E3%82%92%E6%97%A9%E3%82%81%E3%82%8B\" >\u793e\u5185\u3067\u9023\u643a\u3057\u3066\u6c42\u8077\u8005\u3078\u306e\u30ec\u30b9\u30dd\u30f3\u30b9\u3092\u65e9\u3081\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E9%9D%A2%E6%8E%A5%E6%99%82%E3%81%AB%E9%A3%B2%E9%A3%9F%E3%82%92%E6%8F%90%E4%BE%9B%E3%81%97%E5%A0%B4%E3%82%92%E5%92%8C%E3%81%BE%E3%81%9B%E3%82%8B\" >\u9762\u63a5\u6642\u306b\u98f2\u98df\u3092\u63d0\u4f9b\u3057\u5834\u3092\u548c\u307e\u305b\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E5%86%85%E5%AE%9A%E9%80%9A%E7%9F%A5%E3%81%AB%E5%BE%93%E6%A5%AD%E5%93%A1%E3%81%8B%E3%82%89%E3%81%AE%E5%AF%84%E3%81%9B%E6%9B%B8%E3%81%8D%E3%82%92%E5%90%8C%E5%B0%81%E3%81%99%E3%82%8B\" >\u5185\u5b9a\u901a\u77e5\u306b\u5f93\u696d\u54e1\u304b\u3089\u306e\u5bc4\u305b\u66f8\u304d\u3092\u540c\u5c01\u3059\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E4%BA%8B%E5%89%8D%E3%81%AB%E8%87%AA%E7%A4%BE%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%E8%A9%B3%E3%81%97%E3%81%8F%E8%AA%AC%E6%98%8E%E3%81%97%E3%81%9F%E8%B3%87%E6%96%99%E3%82%92%E9%80%81%E4%BB%98%E3%81%99%E3%82%8B\" >\u4e8b\u524d\u306b\u81ea\u793e\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u8aac\u660e\u3057\u305f\u8cc7\u6599\u3092\u9001\u4ed8\u3059\u308b<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/www.career-cloud.asia\/media\/recruitment-customer-experience\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8CX%E3%81%A8%E3%81%AF\"><\/span><strong>\u63a1\u7528CX\u3068\u306f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305aCX\u3068\u306fCandidate Experience\u306e\u7565\u3067\u300c<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u5019\u88dc\u8005\u4f53\u9a13<\/mark><\/strong>\u300d\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u767a\u751f\u3059\u308b\u5168\u3066\u306eCX\u3092\u3001\u4fa1\u5024\u3042\u308b\u3082\u306e\u306b\u3059\u308b\u53d6\u308a\u7d44\u307f\u306e\u3053\u3068\u3092\u63a1\u7528CX\u3068\u547c\u3073\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8CX%E3%81%8C%E6%B3%A8%E7%9B%AE%E3%81%95%E3%82%8C%E3%82%8B%E3%83%AF%E3%82%B1\"><\/span><strong>\u63a1\u7528CX\u304c\u6ce8\u76ee\u3055\u308c\u308b\u30ef\u30b1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u306a\u305c\u4eca\u3001\u63a1\u7528CX\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u304b\u3068\u8a00\u3046\u3068\u7406\u7531\u306f3\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E6%9D%90%E7%8D%B2%E5%BE%97%E7%AB%B6%E4%BA%89%E3%81%AE%E6%BF%80%E5%8C%96\"><\/span><strong>\u4eba\u6750\u7372\u5f97\u7af6\u4e89\u306e\u6fc0\u5316<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u65e5\u672c\u3067\u306f\u3001\u5c11\u5b50\u9ad8\u9f62\u5316\u306e\u5f71\u97ff\u3067\u5c06\u6765\u7684\u306b\u65e5\u672c\u306e\u751f\u7523\u5e74\u9f62\u4eba\u53e3\u306f30\u5e74\u5f8c\u307e\u3067\u306b50%\u6e1b\u5c11\u3059\u308b\u3068\u8a00\u308f\u308c\u3066\u304a\u308a\u3001\u4eca\u5f8c\u3082\u6709\u52b9\u6c42\u4eba\u500d\u7387\u306f\u4f38\u3073\u7d9a\u3051\u308b\u305f\u3081\u3001\u4eba\u6750\u7372\u5f97\u7af6\u4e89\u306f\u3088\u308a\u4e00\u5c64\u6fc0\u5316\u3057\u3066\u3044\u304f\u3068\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002\u6709\u52b9\u6c42\u4eba\u500d\u7387\u3068\u306f\u5019\u88dc\u80051\u4eba\u306b\u5bfe\u3057\u3066\u3001\u4f55\u793e\u306e\u4f01\u696d\u304c\u52df\u96c6\u3092\u304b\u3051\u3066\u3044\u308b\u306e\u304b\u3092\u8868\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u6709\u52b9\u6c42\u4eba\u500d\u7387\u304c\u9ad8\u3044\u307b\u3069\u4f01\u696d\u306f\u63a1\u7528\u3059\u308b\u3053\u3068\u304c\u96e3\u3057\u3044\u72b6\u6cc1<\/mark><\/strong>\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%B5%82%E8%BA%AB%E9%9B%87%E7%94%A8%E5%88%B6%E5%BA%A6%E3%81%AE%E5%B4%A9%E5%A3%8A%E3%81%A8%E4%BA%BA%E6%9D%90%E3%81%AE%E6%B5%81%E5%8B%95%E5%8C%96\"><\/span><strong><strong>\u7d42\u8eab\u96c7\u7528\u5236\u5ea6\u306e\u5d29\u58ca\u3068\u4eba\u6750\u306e\u6d41\u52d5\u5316<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u65e5\u672c\u3067\u306f\u3082\u3068\u3082\u3068\u7d42\u8eab\u96c7\u7528\u5236\u5ea6\u3068\u3044\u3046\u3082\u306e\u304c\u4e3b\u6d41\u306b\u5b58\u5728\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u4e00\u5ea6\u5165\u793e\u3057\u3066\u3057\u307e\u3048\u3070\u5b9a\u5e74\u3092\u8fce\u3048\u308b\u307e\u3067\u96c7\u7528\u3092\u4fdd\u8a3c\u3059\u308b\u5236\u5ea6\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u7d4c\u6e08\u6210\u9577\u671f\u3092\u6700\u76db\u671f\u3068\u3059\u308b\u3068\u3001\u5f53\u6642\u306b\u6bd4\u3079\u3066\u65e5\u672c\u306e\u7d4c\u6e08\u306f\u4f4e\u8ff7\u3057\u7d9a\u3051\u3066\u304a\u308a\u7d42\u8eab\u96c7\u7528\u3092\u4fdd\u8a3c\u3057\u306a\u304f\u306a\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3055\u3089\u306b\u3001\u500b\u4eba\u306e\u5b9f\u529b\u3084\u6210\u679c\u3092\u8a55\u4fa1\u3059\u308b\u4f01\u696d\u306e\u5897\u52a0\u3001\u8ee2\u8077\u3067\u306e\u30ad\u30e3\u30ea\u30a2\u30a2\u30c3\u30d7\u3082\u73cd\u3057\u304f\u306a\u304f\u306a\u3063\u305f\u80cc\u666f\u304b\u3089\u4eba\u6750\u306e\u6d41\u52d5\u304c\u9032\u3093\u3067\u304a\u308a\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u4f01\u696d\u306f\u5b9a\u7740\u3057\u3066\u50cd\u3044\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u306a\u53d6\u308a\u7d44\u307f\u3092\u884c\u308f\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u304f\u306a\u3063\u3066\u304d\u307e\u3057\u305f<\/mark><\/strong>\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8%E6%83%85%E5%A0%B1%E3%81%AE%E9%80%8F%E6%98%8E%E5%8C%96\"><\/span><strong>\u63a1\u7528\u60c5\u5831\u306e\u900f\u660e\u5316<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u304c\u9032\u307f\u3001\u300c<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u53e3\u30b3\u30df<\/mark><\/strong>\u300d\u3068\u3044\u3046\u5f62\u3067\u4f01\u696d\u306e\u63a1\u7528\u60c5\u5831\u3092\u7c21\u5358\u306b\u5019\u88dc\u8005\u304c\u53d6\u5f97\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span><strong>\u30e1\u30ea\u30c3\u30c8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528CX\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u306f\u5177\u4f53\u7684\u306b\u4f55\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u4e0b\u8a18\u3067\u30e1\u30ea\u30c3\u30c8\u30924\u70b9\u3054\u7d39\u4ecb\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%AF%8D%E9%9B%86%E5%9B%A3%E3%81%AE%E5%BD%A2%E6%88%90\"><\/span><strong><strong>\u6bcd\u96c6\u56e3\u306e\u5f62\u6210<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-2-min-1024x576.jpg\" alt=\"\" class=\"wp-image-4821\" srcset=\"https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-2-min-1024x576.jpg 1024w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-2-min-300x169.jpg 300w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-2-min-768x432.jpg 768w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-2-min-1536x864.jpg 1536w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-2-min.jpg 1960w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%8F%A3%E3%82%B3%E3%83%9F%E3%81%AB%E8%89%AF%E3%81%84%E6%8A%95%E7%A8%BF%E3%82%92%E3%81%97%E3%81%A6%E3%82%82%E3%82%89%E3%81%88%E3%82%8B\"><\/span><strong>\u53e3\u30b3\u30df\u306b\u826f\u3044\u6295\u7a3f\u3092\u3057\u3066\u3082\u3089\u3048\u308b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u306a\u305c\u6bcd\u96c6\u56e3\u5f62\u6210\u306b\u52b9\u679c\u304c\u611f\u3058\u3089\u308c\u308b\u306e\u304b\u3068\u3044\u3046\u3068\u3001\u826f\u3044CX\u3092\u7d4c\u9a13\u3057\u305f\u672c\u4eba\u304c\u30011\u30012\u5e74\u5f8c\u306b<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u30ea\u30d4\u30fc\u30bf\u30fc\u3068\u3057\u3066\u5fdc\u52df\u3092\u3057\u3066\u304f\u308c\u308b\u53ef\u80fd\u6027<\/mark><\/strong>\u3084\u3001\u5019\u88dc\u8005\u304c\u826f\u3044\u53e3\u30b3\u30df\u3092\u6295\u7a3f\u3059\u308b\u3053\u3068\u3067\u3001\u305d\u308c\u3092\u307f\u305f<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u7b2c\u4e09\u8005\u304b\u3089\u5fdc\u52df\u3092\u3082\u3089\u3048\u308b\u53ef\u80fd\u6027<\/mark><\/strong>\u304c\u3042\u308b\u305f\u3081\u3067\u3059\u3002\u3055\u3089\u306b\u306f\u3001\u4f53\u9a13\u3057\u305f\u5019\u88dc\u8005\u306e\u53cb\u4eba\u3078\u3068\u7d39\u4ecb\u3055\u308c\u308b\u306a\u3069\u69d8\u3005\u306a\u4eba\u540c\u58eb\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3067\u826f\u3044\u60c5\u5831\u304c\u56de\u308b\u3053\u3068\u3067<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u6bcd\u96c6\u56e3\u306e\u5f62\u6210\u306b\u671f\u5f85<\/mark><\/strong>\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E3%80%81%E5%95%86%E5%93%81%E3%81%AE%E3%83%95%E3%82%A1%E3%83%B3%E7%8D%B2%E5%BE%97%E3%81%AB%E3%81%AA%E3%82%8B\"><\/span><strong><strong>\u4f01\u696d\u3001\u5546\u54c1\u306e\u30d5\u30a1\u30f3\u7372\u5f97\u306b\u306a\u308b<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9078\u8003\u3067\u306eCX\u304c\u826f\u3044\u3068\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u4f01\u696d\u306e\u5546\u54c1\u3084\u4f01\u696d\u306e\u30d5\u30a1\u30f3\u306b\u306a\u3063\u3066\u304f\u308c\u308b\u53ef\u80fd\u6027<\/mark><\/strong>\u304c\u3042\u308a\u307e\u3059\u3002\u4f01\u696d\u306b\u3068\u3063\u3066\u4eca\u306f\u5019\u88dc\u8005\u3068\u3044\u3046\u95a2\u4fc2\u3067\u3082\u3001\u5b9f\u969b\u306f\u304a\u5ba2\u69d8\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u5143\u3005\u306e\u304a\u5ba2\u69d8\u306b\u306f\u3001\u4eca\u4ee5\u4e0a\u306b\u5546\u54c1\u3084\u81ea\u793e\u306b\u597d\u611f\u3092\u6301\u3063\u3066\u304f\u308c\u305f\u308a\u3001\u65b0\u3057\u3044\u304a\u5ba2\u69d8\u306e\u7372\u5f97\u306b\u3082\u3064\u306a\u304c\u308a\u5f97\u308b\u306e\u304c\u63a1\u7528CX\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%9F%E3%82%B9%E3%83%9E%E3%83%83%E3%83%81%E3%81%AE%E9%98%B2%E6%AD%A2%E3%80%81%E5%BE%93%E6%A5%AD%E5%93%A1%E3%81%AE%E5%AE%9A%E7%9D%80%E7%8E%87%E5%90%91%E4%B8%8A\"><\/span><strong>\u30df\u30b9\u30de\u30c3\u30c1\u306e\u9632\u6b62\u3001\u5f93\u696d\u54e1\u306e\u5b9a\u7740\u7387\u5411\u4e0a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528CX\u3092\u6539\u5584\u3059\u308b\u4e2d\u3067\u4f01\u696d\u306f\u5019\u88dc\u8005\u306b\u81ea\u793e\u306e\u6587\u5316\u3084\u53d6\u308a\u7d44\u307f\u3001\u59ff\u52e2\u3092\u4f1d\u3048\u308b\u6a5f\u4f1a\u304c\u5897\u3048\u307e\u3059\u3002\u305d\u3046\u3059\u308b\u3068\u3001\u5019\u88dc\u8005\u3082\u540c\u69d8\u306b\u826f\u3044\u4f53\u9a13\u306e\u4e2d\u3067\u4f01\u696d\u3078\u306e\u95a2\u5fc3\u304c\u6df1\u307e\u308a\u3001\u3088\u308a\u7406\u89e3\u3057\u3088\u3046\u3068\u81ea\u3089\u60c5\u5831\u3092\u53d6\u308a\u306b\u6765\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u304a\u4e92\u3044\u3092\u7406\u89e3\u3057\u3066\u3044\u304f\u4e2d\u3067\u9078\u8003\u304c\u9032\u3080\u305f\u3081\u3001\u5165\u793e\u5f8c\u306e\u30ae\u30e3\u30c3\u30d7\u306a\u3069\u3092\u5f15\u304d\u8d77\u3053\u3057\u306b\u304f\u304f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u30df\u30b9\u30de\u30c3\u30c1\u306e\u9632\u6b62\u3084\u5165\u793e\u5f8c\u306e\u5b9a\u7740\u3092\u671f\u5f85<\/mark><\/strong>\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u9ad8\u3044\u5f93\u696d\u54e1\u304c\u30ab\u30b8\u30e5\u30a2\u30eb\u9762\u8ac7\u306a\u3069\u306e\u9762\u63a5\u306b\u53c2\u52a0\u3059\u308b\u3053\u3068\u3067\u5019\u88dc\u8005\u3078\u306e\u9b45\u529b\u3065\u3051\u3082\u62c5\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E3%81%AE%E7%94%9F%E7%94%A3%E6%80%A7%E5%90%91%E4%B8%8A\"><\/span><strong>\u4f01\u696d\u306e\u751f\u7523\u6027\u5411\u4e0a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6e80\u8db3\u306a\u4f53\u9a13\u3092\u3057\u305f\u5019\u88dc\u8005\u304c\u5165\u793e\u3059\u308b\u3068\u3001\u305d\u306e\u4f53\u9a13\u3092<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u4f01\u696d\u3067\u306e\u4ed5\u4e8b\u306b\u610f\u6b32\u3092\u6301\u3063\u3066\u53d6\u308a\u7d44\u3080\u3053\u3068\u3084\u4f01\u696d\u3078\u306e\u8ca2\u732e\u3067\u8fd4\u305d\u3046\u3068\u3059\u308b\u53ef\u80fd\u6027<\/mark><\/strong>\u3082\u5927\u3044\u306b\u3042\u308a\u307e\u3059\u3002\u5165\u793e\u3057\u305f\u5f93\u696d\u54e1\u306b\u3088\u308b\u5411\u4e0a\u5fc3\u3084\u611b\u7740\u5fc3\u306f\u65e2\u5b58\u306e\u5f93\u696d\u54e1\u3078\u3068\u5e83\u304c\u308a\u3001\u7d50\u679c\u4f01\u696d\u5168\u4f53\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8CX%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%97%E3%81%AA%E3%81%84%E5%A0%B4%E5%90%88%E3%81%AE%E3%83%AA%E3%82%B9%E3%82%AF\"><\/span><strong>\u63a1\u7528CX\u3092\u5c0e\u5165\u3057\u306a\u3044\u5834\u5408\u306e\u30ea\u30b9\u30af<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3067\u306f\u63a1\u7528CX\u3092\u5c0e\u5165\u3057\u306a\u304b\u3063\u305f\u5834\u5408\u306f\u3069\u306e\u3088\u3046\u306a\u30ea\u30b9\u30af\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%B8%E8%80%83%E5%86%85%E5%AE%9A%E8%BE%9E%E9%80%80%E3%81%AE%E5%A2%97%E5%8A%A0\"><\/span><strong>\u9078\u8003\/\u5185\u5b9a\u8f9e\u9000\u306e\u5897\u52a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1\u3064\u76ee\u306e\u30ea\u30b9\u30af\u306f<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u9078\u8003\u5185\u5b9a\u8f9e\u9000\u304c\u5897\u52a0<\/mark><\/strong>\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3067\u3059\u3002\u30a2\u30e1\u30ea\u30ab\u306e\u4f01\u696d\u304c\u884c\u3063\u305f\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u306f\u3001CX\u306e\u4e4f\u3057\u3055\u3092\u7406\u7531\u306b60%\u306e\u5019\u88dc\u8005\u304c\u9078\u8003\u8f9e\u9000\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u7d50\u679c\u304c\u51fa\u3066\u3044\u307e\u3059\u3002\u58f2\u308a\u624b\u5e02\u5834\u306e\u63a1\u7528\u5e02\u5834\u306b\u304a\u3044\u3066\u3001\u63a1\u7528CX\u306b\u53d6\u308a\u7d44\u307e\u306a\u3044\u30686\u5272\u306e\u5019\u88dc\u8005\u304c\u8f9e\u9000\u3092\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u4f01\u696d\u306b\u53d6\u3063\u3066\u306f\u76f8\u5f53\u306a\u75db\u624b\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uff08\u53c2\u7167\uff1ahttps:\/\/www.careerarc.com\/lp\/candidate-experience-study\/\uff09<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9%E3%81%B8%E3%81%AE%E3%83%8D%E3%82%AC%E3%83%86%E3%82%A3%E3%83%96%E3%81%AA%E8%A9%95%E4%BE%A1\"><\/span><strong>\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u8a55\u4fa1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">2\u3064\u76ee\u306e\u30ea\u30b9\u30af\u306f<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u4f01\u696d\u3078\u306e\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u5370\u8c61<\/mark><\/strong>\u304c\u300c\u30b5\u30fc\u30d3\u30b9\u300d\u3078\u306e\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u8a55\u4fa1\u306b\u8ee2\u3058\u3066\u3057\u307e\u3046\u3053\u3068\u3067\u3059\u3002\u4f01\u696d\u3078\u306e\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df\u3060\u3051\u3067\u306a\u304f\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u53e3\u30b3\u30df\u3092\u66f8\u3044\u305f\u5834\u5408\u3067\u3082\u3001\u4e0d\u7279\u5b9a\u591a\u6570\u306e\u4eba\u306b\u305d\u306e\u8a55\u4fa1\u306f\u898b\u3089\u308c\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%80%99%E8%A3%9C%E8%80%85%E3%81%8C%E9%9B%86%E3%81%BE%E3%82%89%E3%81%AA%E3%81%84\"><\/span><strong>\u5019\u88dc\u8005\u304c\u96c6\u307e\u3089\u306a\u3044<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">3\u3064\u76ee\u306e\u30ea\u30b9\u30af\u306f<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u5019\u88dc\u8005\u304c\u96c6\u307e\u3089\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3046<\/mark><\/strong>\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3088\u304f\u306a\u3044CX\u3092\u63d0\u4f9b\u3057\u3066\u3057\u307e\u3063\u3066\u3044\u305f\u5834\u5408\u3001\u5019\u88dc\u8005\u304c\u53e3\u30b3\u30df\u306a\u3069\u306b\u4f53\u9a13\u3092\u66f8\u3044\u3066\u3057\u307e\u3046\u3068\u3001\u305d\u306e\u53e3\u30b3\u30df\u306f\u77ac\u304f\u9593\u306b\u7b2c\u4e09\u8005\u3078\u3068\u4f1d\u308f\u308a\u9577\u671f\u7684\u306b\u3082\u5f71\u97ff\u3092\u53d7\u3051\u3001\u6bcd\u96c6\u56e3\u304c\u96c6\u307e\u3089\u306a\u3044\u7406\u7531\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u306a\u3069\u306e\u640d\u5931\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8CX%E6%94%B9%E5%96%84%E3%81%AE%E3%81%9F%E3%82%81%E3%81%AE4%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\"><\/span><strong>\u63a1\u7528CX\u6539\u5584\u306e\u305f\u3081\u306e4\u30b9\u30c6\u30c3\u30d7<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-3-min-1024x576.jpg\" alt=\"\" class=\"wp-image-4822\" srcset=\"https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-3-min-1024x576.jpg 1024w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-3-min-300x169.jpg 300w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-3-min-768x432.jpg 768w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-3-min-1536x864.jpg 1536w, https:\/\/www.career-cloud.asia\/media\/wp-content\/uploads\/2024\/02\/knrkn_navi_2401CX-3-min.jpg 1960w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528CX\u304c\u6ce8\u76ee\u3055\u308c\u305f\u80cc\u666f\u304b\u3089\u3001\u306a\u305c\u63a1\u7528CX\u306b\u53d6\u308a\u7d44\u3080\u3079\u304d\u306a\u306e\u304b\u3001\u91cd\u8981\u6027\u306b\u3064\u3044\u3066\u7406\u89e3\u3092\u6df1\u3081\u3066\u3044\u305f\u3060\u3051\u305f\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7d9a\u3044\u3066\u306f\u63a1\u7528CX\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u3069\u306e\u3088\u3046\u306a\u9806\u5e8f\u3067\u9032\u3081\u3066\u3044\u304f\u3079\u304d\u304b\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8%E3%82%BF%E3%83%BC%E3%82%B2%E3%83%83%E3%83%88%E3%83%9A%E3%83%AB%E3%82%BD%E3%83%8A%E3%82%92%E6%98%8E%E7%A2%BA%E5%8C%96\"><\/span><strong>\u63a1\u7528\u30bf\u30fc\u30b2\u30c3\u30c8\/\u30da\u30eb\u30bd\u30ca\u3092\u660e\u78ba\u5316<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305a\u306f<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u63a1\u7528\u30bf\u30fc\u30b2\u30c3\u30c8\u3084\u30da\u30eb\u30bd\u30ca\u3092\u660e\u78ba\u306b<\/mark><\/strong>\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u63a1\u7528CX\u306e\u8a2d\u8a08\u306b\u304a\u3044\u3066\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u81ea\u793e\u304c\u63a1\u7528\u3057\u305f\u3044\u4eba\u6750\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981<\/mark><\/strong>\u3067\u3059\u3002\u306a\u305c\u306a\u3089\u3070\u3001\u3069\u306e\u3088\u3046\u306aCX\u3092\u7528\u610f\u3059\u308b\u3079\u304d\u306a\u306e\u304b\u304c\u63a1\u7528\u30bf\u30fc\u30b2\u30c3\u30c8\u3084\u30da\u30eb\u30bd\u30ca\u306e\u6c7a\u5b9a\u306b\u3088\u3063\u3066\u6c7a\u307e\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u4f8b\u3048\u3070\u3001\u65b0\u5352\u3068\u7d4c\u9a13\u8005\u3067\u306f\u4f01\u696d\u306e\u9078\u5b9a\u8ef8\u3084\u8208\u5473\u306e\u3042\u308b\u90e8\u5206\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u3082\u3057\u3082\u65b0\u5352\u3068\u7d4c\u9a13\u8005\u63a1\u7528\u3069\u3061\u3089\u3082\u540c\u3058\u9078\u8003\u3092\u7528\u610f\u3057\u305f\u5834\u5408\u3001\u306a\u304b\u306a\u304b\u9b45\u529b\u306b\u611f\u3058\u3066\u3082\u3089\u3048\u305a\u306b\u5185\u5b9a\u307e\u3067\u7e4b\u3000\u304c\u3089\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u3053\u306e\u3088\u3046\u306b\u300c\u81ea\u793e\u3067\u6d3b\u8e8d\u3059\u308b\u4eba\u6750\u300d\u3092\u63a1\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u5b9a\u3081\u3066\u300c\u3053\u306e\u4f01\u696d\u306b\u5165\u793e\u3057\u305f\u3044\u300d\u3068\u601d\u308f\u305b\u3089\u308c\u308b\u3088\u3046\u306b\u5bfe\u7b56\u3092\u3059\u308b\u3053\u3068\u304c\u91cd\u8981<\/mark><\/strong>\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E7%8A%B6%E3%81%AE%E6%8E%A1%E7%94%A8CX%E6%B4%97%E3%81%84%E5%87%BA%E3%81%97\"><\/span><strong>\u73fe\u72b6\u306e\u63a1\u7528CX\u6d17\u3044\u51fa\u3057<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528\u3057\u305f\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u304c\u7b56\u5b9a\u3067\u304d\u305f\u3089\u3001\u73fe\u72b6\u306eCX\u3092\u5168\u3066\u6d17\u3044\u51fa\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u3053\u306e\u4f5c\u696d\u306f\u3001\u73fe\u72b6\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u4f5c\u696d\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u63a1\u7528\u306e\u30d5\u30a7\u30fc\u30ba\u3054\u3068\u306b5W1H\u306b\u5f53\u3066\u306f\u3081\u3066\u53ef\u8996\u5316\u3055\u305b\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u306a\u305c\u306a\u30896\u3064\u306e\u89b3\u70b9\u3067\u305d\u306e\u5834\u9762\u306e\u63a1\u7528CX\u3092\u8a55\u4fa1\u3067\u304d\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u4f8b\u3048\u3070\u4e0b\u8a18\u306e\u3088\u3046\u306aCX\u3092\u7528\u610f\u3057\u3066\u3044\u305f\u3068\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u3010\u3042\u308b\u4f1a\u793e\u306e\u6b21\u56de\u9078\u8003\u306e\u6848\u5185\u6642\u306eCX\u3011<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>WHO<\/td><td>WHAT<\/td><td>WHERE<\/td><td>WHY<\/td><td>WHEN<\/td><td>HOW<\/td><\/tr><tr><td>\u63a1\u7528\u62c5\u5f53\u8005A\/B\u3000<\/td><td>\u6b21\u56de\u9078\u8003\u4e88\u7d04\u304c\u3067\u304d\u308bURL\u3092\u9001\u4ed8\u3059\u308b\u3002<\/td><td>\u9078\u8003\u4e2d\u3001\u9078\u8003\u304c\u901a\u904e\u306e\u5834\u5408<\/td><td>\u5019\u88dc\u8005\u306b\u6b21\u306e\u9078\u8003\u306b\u9032\u3093\u3067\u3082\u3089\u3046\u305f\u3081\u3002<\/td><td>\u9078\u8003\u7d50\u679c\u3068\u540c\u6642\u306b5\u55b6\u696d\u65e5\u4ee5\u5185<\/td><td>\u30e1\u30fc\u30eb\u3068\u96fb\u8a71\u3092\u5229\u7528\u3059\u308b\u3002<br>\u30e1\u30fc\u30eb1\u56de\u96fb\u8a712\u56de<br><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0a\u8a18\u306e\u8868\u3092\u307f\u3066\u3001CX\u306e\u6d17\u3044\u51fa\u3057\u3092\u884c\u3046\u3053\u3068\u3067\u73fe\u72b6\u3092\u6b63\u3057\u304f\u628a\u63e1\u3057\u3001\u305d\u308c\u305e\u308c\u306e\u89b3\u70b9\u3067\u81ea\u793e\u306e\u63a1\u7528CX\u3092\u8a55\u4fa1\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u4f8b\u3048\u3070<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u30fb\u63a1\u7528\u62c5\u5f53\u8005A\u3068B\u3068\u3067\u540c\u3058\u5bfe\u5fdc\u304c\u3067\u304d\u3066\u3044\u308b\u306e\u304b<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u30fb5\u55b6\u696d\u65e5\u4ee5\u5185\u3067\u306f\u306a\u304f3\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u3059\u308b\u3079\u304d\u306a\u306e\u304b<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u30fb\u30e1\u30fc\u30eb\u3068\u96fb\u8a71\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u9055\u3046\u30c4\u30fc\u30eb\u3092\u691c\u8a0e\u3059\u308b\u3079\u304d\u306a\u306e\u304b<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E7%8A%B6%E3%81%AE%E6%8E%A1%E7%94%A8CX%E4%B8%8A%E3%81%AE%E8%AA%B2%E9%A1%8C%E6%B4%97%E3%81%84%E5%87%BA%E3%81%97\"><\/span><strong>\u73fe\u72b6\u306e\u63a1\u7528CX\u4e0a\u306e\u8ab2\u984c\u6d17\u3044\u51fa\u3057<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u72b6\u306eCX\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u305f\u3089\u3001\u305d\u306e\u4f53\u9a13\u4e0a\u3067\u3069\u306e\u3088\u3046\u306a\u8ab2\u984c\u304c\u3042\u308b\u306e\u304b\u3092\u8003\u3048\u307e\u3057\u3087\u3046\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u30c7\u30fc\u30bf\u3092\u7528\u3044\u3066\u826f\u3057\u60aa\u3057\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u91cd\u8981<\/mark><\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u4f8b\u3048\u3070\u3001\u5148\u307b\u3069\u306e\u8868\u3067\u3042\u3052\u305f\u6b21\u56de\u9078\u8003\u306e\u6848\u5185\u3092\u4f8b\u306b\u3059\u308b\u3068\u3001\u30e1\u30fc\u30eb\u3067\u306e\u65e5\u7a0b\u8abf\u6574\u7387\u306f15%\u3001\u96fb\u8a71\u3067\u306e\u65e5\u7a0b\u8abf\u6574\u7387\u306f30%\u3060\u3063\u305f\u3068\u3057\u307e\u3059\u3002\u6b21\u56de\u9078\u8003\u306e\u6848\u5185\u306b\u304a\u3044\u3066\u300c\u6b69\u7559\u307e\u308a\u300d\u306f\u5341\u5206\u306b\u6539\u5584\u3067\u304d\u308b\u4f59\u5730\u304c\u3042\u308b\u305f\u3081\u3001\u6539\u5584\u3059\u308b\u3079\u304d\u8ab2\u984c\u3068\u3057\u3066\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u3066\u304a\u304f\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%AA%B2%E9%A1%8C%E3%81%AB%E5%AF%BE%E3%81%99%E3%82%8B%E5%AF%BE%E5%BF%9C%E7%AD%96%E3%82%92%E7%AB%8B%E6%A1%88%E3%80%81%E9%81%B8%E5%AE%9A\"><\/span><strong>\u8ab2\u984c\u306b\u5bfe\u3059\u308b\u5bfe\u5fdc\u7b56\u3092\u7acb\u6848\u3001\u9078\u5b9a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6700\u5f8c\u306b\u3001\u4e0a\u8a18\u3067\u8ab2\u984c\u3092\u62bd\u51fa\u3067\u304d\u305f\u3089\u305d\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u304b\u65bd\u7b56\u7acb\u6848\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u4f8b\u3048\u3070\u3001\u5148\u307b\u3069\u306e\u6b21\u56de\u9078\u8003\u306e\u6848\u5185\u306b\u304a\u3044\u3066\u306f\u300c\u6b69\u7559\u307e\u308a\u300d\u304c\u8ab2\u984c\u3067\u3042\u308b\u3068\u8003\u3048\u307e\u3057\u305f\u3002\u3053\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u3082\u69d8\u3005\u306a\u6539\u5584\u65bd\u7b56\u3092\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u4f8b\u3048\u3070<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u30fb\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u56de\u6570\u3092\u5897\u3084\u3059<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u30fb\u305d\u3082\u305d\u3082\u30e1\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001LINE\u306a\u3069\u306e\u5225\u30c4\u30fc\u30eb\u3092\u5229\u7528\u3059\u308b<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u30fb\u9078\u8003\u306e\u6700\u5f8c\u306b\u300c\u3044\u3064\u3069\u306e\u3088\u3046\u306b\u7d50\u679c\u304c\u901a\u77e5\u3055\u308c\u3001\u6b21\u56de\u4e88\u7d04\u304c\u3067\u304d\u308b\u306e\u304b\u300d\u3092\u4e88\u544a\u3059\u308b\u306a\u3069\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u81ea\u793e\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u9451\u307f\u306a\u304c\u3089CX\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306a\u65bd\u7b56\u3092\u9078\u5b9a<\/mark><\/strong>\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%9D%80%E7%9B%AE%E3%81%99%E3%81%B9%E3%81%8D%E6%8E%A1%E7%94%A8CX%E3%81%AE%E3%82%BF%E3%83%83%E3%83%81%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span><strong>\u7740\u76ee\u3059\u3079\u304d\u63a1\u7528CX\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6539\u5584\u306e\u30b9\u30c6\u30c3\u30d7\u306e2\u756a\u76ee\u3067\u7d39\u4ecb\u3057\u305f\u300c\u73fe\u72b6\u306eCX\u3092\u6d17\u3044\u51fa\u3059\u300d\u3068\u3044\u3046\u9805\u76ee\u306b\u304a\u3044\u3066\u3001\u305d\u3082\u305d\u3082\u3069\u306e\u3088\u3046\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u4ed6\u793e\u304c\u7528\u610f\u3057\u3066\u3044\u308b\u306e\u304b\u3001\u6c17\u306b\u306a\u3063\u305f\u62c5\u5f53\u8005\u3055\u3093\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0b\u8a18\u3067\u591a\u304f\u306e\u4f01\u696d\u3067\u53d6\u308a\u5165\u308c\u3089\u308c\u3066\u3044\u308b\u57fa\u672c\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u72b6\u306eCX\u306e\u6d17\u3044\u51fa\u3057\u3084\u8ab2\u984c\u306e\u6d17\u3044\u51fa\u3057\u306e\u969b\u306b\u5f79\u7acb\u3066\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%AA%8D%E7%9F%A5\"><\/span><strong>\u8a8d\u77e5<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u81ea\u793e\u30db\u30fc\u30e0\u30da\u30fc\u30b8<\/li>\n\n\n\n<li>\u63a1\u7528\u30b5\u30a4\u30c8<\/li>\n\n\n\n<li>\u793e\u54e1\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u8a18\u4e8b<\/li>\n\n\n\n<li>\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9<\/li>\n\n\n\n<li>\u6c42\u4eba\u5a92\u4f53\u63b2\u8f09<\/li>\n\n\n\n<li>SNS<\/li>\n\n\n\n<li>\u81ea\u793e\u30a4\u30d9\u30f3\u30c8\u3001\u4ea4\u6d41\u4f1a<\/li>\n\n\n\n<li>\u30b5\u30fc\u30d3\u30b9\u5546\u54c1\u5e83\u544a<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%BF%9C%E5%8B%9F\"><\/span><strong>\u5fdc\u52df<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30b9\u30ab\u30a6\u30c8\u30e1\u30fc\u30eb<\/li>\n\n\n\n<li>\u6c42\u4eba\u5a92\u4f53\u63b2\u8f09<\/li>\n\n\n\n<li>\u30ea\u30d5\u30a1\u30e9\u30eb\u63a1\u7528<\/li>\n\n\n\n<li>\u5fdc\u52df\u30d5\u30a9\u30fc\u30e0<\/li>\n\n\n\n<li>\u30ab\u30b8\u30e5\u30a2\u30eb\u9762\u8ac7<\/li>\n\n\n\n<li>\u30a4\u30f3\u30bf\u30fc\u30f3\u30b7\u30c3\u30d7<\/li>\n\n\n\n<li>\u8aac\u660e\u4f1a\u3084\u5ea7\u8ac7\u4f1a<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%B8%E8%80%83\"><\/span><strong>\u9078\u8003<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u53d7\u4ed8\u306e\u5bfe\u5fdc<\/li>\n\n\n\n<li>\u9762\u63a5\u5b98\u306e\u5bfe\u5fdc\u3084\u9762\u63a5\u3078\u306e\u59ff\u52e2<\/li>\n\n\n\n<li>\u30a4\u30f3\u30bf\u30fc\u30f3\u30b7\u30c3\u30d7<\/li>\n\n\n\n<li>\u30aa\u30f3\u30e9\u30a4\u30f3\u9762\u63a5<\/li>\n\n\n\n<li>\u5408\u5426\u9023\u7d61<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%86%85%E5%AE%9A\"><\/span><strong>\u5185\u5b9a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5185\u5b9a\u9023\u7d61<\/li>\n\n\n\n<li>\u5185\u5b9a\u8005\u7814\u4fee<\/li>\n\n\n\n<li>\u5185\u5b9a\u8005\u30d5\u30a9\u30ed\u30fc<\/li>\n\n\n\n<li>\u793e\u5185\u30a4\u30d9\u30f3\u30c8\u3084\u61c7\u89aa\u4f1a\u306e\u5b9f\u65bd<\/li>\n\n\n\n<li>\u30aa\u30d5\u30a3\u30b9\u898b\u5b66<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8CX%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B%E3%81%9F%E3%82%81%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span><strong>\u63a1\u7528CX\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6700\u5f8c\u306b\u3001\u63a1\u7528CX\u306e\u53d6\u308a\u7d44\u307f\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308b\u9805\u76ee\u306b\u3064\u3044\u3066\u30d5\u30a7\u30fc\u30ba\u3054\u3068\u3067\u3054\u7d39\u4ecb\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%AA%8D%E7%9F%A5%E5%BF%9C%E5%8B%9F%E6%99%82%E3%81%AECX\"><\/span><strong>\u8a8d\u77e5\/\u5fdc\u52df\u6642\u306eCX<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%BB%E4%BA%8B%E5%AE%9F%E3%81%AB%E5%8D%B3%E3%81%97%E3%81%9F%E6%83%85%E5%A0%B1%E3%82%92%E4%BC%9D%E3%81%88%E3%82%8B\"><\/span>\u30fb<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u4e8b\u5b9f\u306b\u5373\u3057\u305f\u60c5\u5831\u3092\u4f1d\u3048\u308b<\/mark><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u8a8d\u77e5\u301c\u5fdc\u52df\u306e\u6642\u3053\u305d\u4e8b\u5b9f\u306b\u5373\u3057\u305f\u60c5\u5831\u3092\u4f1d\u3048\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002\u81ea\u793e\u306b\u3064\u3044\u3066\u826f\u3044\u9762\u3082\u60aa\u3044\u9762\u3082\u3042\u308a\u306e\u307e\u307e\u4f1d\u3048\u308b\u3053\u3068\u3067\u30df\u30b9\u30de\u30c3\u30c1\u3092\u9632\u304e\u3064\u3064\u3001\u5b9a\u7740\u7387\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528\u306e\u904e\u7a0b\u306e\u4e2d\u3067\u3082\u306a\u305c\u8a8d\u77e5\u301c\u5fdc\u52df\u6642\u306b\u91cd\u8981\u306a\u306e\u304b\u3068\u3044\u3046\u3068\u3001\u5019\u88dc\u8005\u306f\u521d\u56de\u306e\u63a5\u89e6\u30dd\u30a4\u30f3\u30c8\u306e\u60c5\u5831\u3067\u4f01\u696d\u306b\u300c\u5fdc\u52df\u300d\u3059\u308b\u304b\u3069\u3046\u304b\u3092\u6c7a\u3081\u3066\u3044\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3082\u3061\u308d\u3093\u826f\u3044\u9762\u3092\u4f1d\u3048\u3001\u60aa\u3044\u9762\u306f\u3042\u307e\u308a\u4f1d\u3048\u306a\u3044\u65b9\u304c\u3001\u5fdc\u52df\u8005\u306f\u5897\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3067\u3059\u304c\u3001\u81ea\u793e\u3067\u6d3b\u8e8d\u3059\u308b\u4eba\u6750\u3068\u306f\u9055\u3046\u6bcd\u96c6\u56e3\u304c\u96c6\u307e\u3063\u3066\u3057\u307e\u3063\u305f\u308a\u3001\u5f8c\u304b\u3089\u300c\u77e5\u3063\u3066\u3044\u305f\u3053\u3068\u3068\u9055\u3063\u305f\u300d\u3068\u9078\u8003\u8f9e\u9000\u3084\u5185\u5b9a\u8f9e\u9000\u3001\u9000\u8077\u3068\u3044\u3046\u30df\u30b9\u30de\u30c3\u30c1\u3092\u8d77\u3053\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3042\u308a\u306e\u307e\u307e\u4f1d\u3048\u308b\u3053\u3068\u306f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u4f01\u696d\u3068\u5019\u88dc\u8005\u53cc\u65b9\u306b\u3068\u3063\u3066\u4e8b\u524d\u306e\u30b9\u30af\u30ea\u30fc\u30cb\u30f3\u30b0\u306b\u5f79\u7acb\u3064\u305f\u3081\u5fc5\u305a\u884c\u3046<\/mark><\/strong>\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%B8%E8%80%83%E4%B8%AD%E3%81%AECX\"><\/span><strong>\u9078\u8003\u4e2d\u306eCX<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%BB%E8%87%AA%E7%A4%BE%E3%81%AE%E9%AD%85%E5%8A%9B%E3%82%92%E6%98%8E%E7%A2%BA%E5%8C%96\"><\/span>\u30fb<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u81ea\u793e\u306e\u9b45\u529b\u3092\u660e\u78ba\u5316<\/mark><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u3000\u3000\u81ea\u793e\u306e\u9b45\u529b\u306f\u4f55\u304b\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u3069\u306e\u3088\u3046\u306b\u30a2\u30d4\u30fc\u30eb\u3059\u308b\u306e\u304b<\/mark><\/strong>\u3092\u4e8b\u524d\u306b\u660e\u78ba\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%B8%E8%80%83%E5%BE%8C%E3%81%AECX%E3%80%80%E3%80%80\"><\/span><strong>\u9078\u8003\u5f8c\u306eCX\u3000\u3000<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%BB%E5%8D%B3%E3%83%AC%E3%82%B9%E3%82%92%E5%BF%83%E3%81%8C%E3%81%91%E3%82%8B\"><\/span>\u30fb<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u5373\u30ec\u30b9\u3092\u5fc3\u304c\u3051\u308b<\/mark><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u6642\u9593\u304c\u7a7a\u3051\u3070\u7a7a\u304f\u307b\u3069\u5019\u88dc\u8005\u306e\u512a\u5148\u9806\u4f4d\u3084\u611f\u5ea6\u306f\u4e0b\u304c\u3063\u3066\u3044\u304d\u307e\u3059\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u611f\u5ea6\u306e\u9ad8\u3044\u3046\u3061\u306b\u5fc5\u305a\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u3053\u3068\u304c\u91cd\u8981<\/mark><\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%81%AE%E6%94%B9%E5%96%84\"><\/span><strong>\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%BB%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B\"><\/span>\u30fb<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b<\/mark><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c4\u30fc\u30eb\u3084\u63a1\u7528\u4ee3\u884c\u306a\u3069\u306e\u5c0e\u5165\u3092\u3057\u3066\u3001\u52b9\u7387\u3088\u304f\u63a1\u7528\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3081\u308b\u74b0\u5883\u3092\u4f5c\u308b\u306a\u3069\u3092\u3057\u3066<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u6839\u672c\u7684\u306b\u6539\u5584\u3059\u308b<\/mark><\/strong>\u3053\u3068\u3082\u826f\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%BB%E5%88%86%E6%9E%90%E6%8C%AF%E3%82%8A%E8%BF%94%E3%82%8A%E3%82%92%E8%A1%8C%E3%81%86\"><\/span>\u30fb<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u5206\u6790\/\u632f\u308a\u8fd4\u308a\u3092\u884c\u3046<\/mark><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u65bd\u7b56\u3092\u6253\u3063\u305f\u3060\u3051\u3067\u7d42\u308f\u308a\u306b\u305b\u305a\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">\u5909\u66f4\u3057\u305fCX\u306b\u3064\u3044\u3066\u3069\u306e\u3088\u3046\u306a\u52b9\u679c\u304c\u3042\u3063\u305f\u306e\u304b\u3001\u632f\u308a\u8fd4\u308a<\/mark><\/strong>\u3092\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%8E%A1%E7%94%A8CX%E5%90%91%E4%B8%8A%E3%81%AE%E5%8F%96%E3%82%8A%E7%B5%84%E3%81%BF%E4%BA%8B%E4%BE%8B\"><\/span><strong>\u63a1\u7528CX\u5411\u4e0a\u306e\u53d6\u308a\u7d44\u307f\u4e8b\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%A4%BE%E5%86%85%E3%81%A7%E9%80%A3%E6%90%BA%E3%81%97%E3%81%A6%E6%B1%82%E8%81%B7%E8%80%85%E3%81%B8%E3%81%AE%E3%83%AC%E3%82%B9%E3%83%9D%E3%83%B3%E3%82%B9%E3%82%92%E6%97%A9%E3%82%81%E3%82%8B\"><\/span><strong>\u793e\u5185\u3067\u9023\u643a\u3057\u3066\u6c42\u8077\u8005\u3078\u306e\u30ec\u30b9\u30dd\u30f3\u30b9\u3092\u65e9\u3081\u308b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a1\u7528CX\uff08Candidate Experience\uff09\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color 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class=\"wp-block-paragraph\">\u9762\u63a5\u524d\u306b\u6c42\u8077\u8005\u3078\u81ea\u793e\u306e\u8cc7\u6599\u3092\u9001\u4ed8\u3057\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color 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